Harvey · 20 hours ago
Senior Product Operations Manager, Evaluation
United States
Full-time
Remote
Mid, Senior Level
$178K/yr - $210K/yr
4+ years expHarvey is transforming how legal and professional services operate through innovative AI solutions. The Senior Product Operations Manager will build and scale evaluation systems, ensuring reliable and accurate model evaluations while collaborating with cross-functional teams to embed evaluation methodologies into the product lifecycle.
Artificial Intelligence (AI)Information TechnologyLegalLegal Tech
Hiring Manager
Charlene Louie
Responsibilities
Build and scale the systems that power model and product evaluations across Harvey
Embed evaluation workflows and readiness checkpoints into the product development lifecycle
Create the single source of truth for evaluation status, results, history, and launch readiness
Turn Expert-designed evaluation methodologies into scalable, repeatable operational processes
Manage relationships with human data vendors and ensure evaluation quality meets legal standards
Work with Engineering and Research to improve evaluation tooling, automation, and dashboards
Drive evaluation readiness for major product and model launches across geographies and jurisdictions
Document and operationalize evaluation governance as complexity increases
Help define how Harvey ensures model accuracy, reliability, and trust at global scale
Qualification
Required
4–7+ years in technical program management, product operations, research operations, or evaluation/benchmarking roles
Experience working with ML/AI evaluations, benchmarking frameworks, or scientific workflows
Comfort with statistical methodologies and SQL or Python, or similar tools to interpret evaluation data
Ability to work deeply with legal experts and operationalize complex evaluation methodologies
Strong cross-functional coordination skills across Product, Engineering, Research, and data providers/vendors
High attention to detail and a bias toward clarity, rigor, and reproducibility
Ability to navigate extreme ambiguity and bring order to complex systems
Strong communication skills and comfort translating technical nuance for diverse stakeholders
Desire to do whatever it takes to make evaluation systems successful—from writing documentation to diagnosing pipeline issues
Preferred
Experience in legal tech or working with domain experts in regulated industries
Experience managing human data providers or human-in-the-loop evaluation pipelines
Background in ML research, data quality management, or evaluation science
Early employee at a hyper-growth startup
Experience at world-class product or platform operations orgs (ex: Stripe, Ramp)
Company
Harvey
Harvey provides AI-driven tools to assist legal professionals with research, document review, and contract analysis.
501-1000 employees
H1B Sponsorship
Harvey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (6)
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$1.02BKey Investors
Andreessen HorowitzEQT GrowthSequoia Capital
2025-10-30Series F· $160M
2025-10-06Series E· $59M
2025-06-23Series E· $300M
Leadership Team
Winston Weinberg
CEO & Co-Founder
Gabe Pereyra
President & Co-Founder
Recent News
Silicon Republic
2026-01-07
Indian Express
2025-12-31
Company data provided by crunchbase