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Filigran · 3 weeks ago

People Operations Partner - North America

United States

Full-time

Remote

Senior Level

5+ years exp

Filigran is a fast-growing cybertech company focused on revolutionizing cyber threat management. As a People Operations Partner for North America, you will oversee HR operations, manage payroll, and support employees and managers while ensuring compliance and enhancing the employee experience.

Cyber SecurityInformation TechnologyNetwork SecuritySoftware Engineering

Responsibilities

Oversee the full employee lifecycle across the region: contracts, onboarding, offboarding, benefits administration, time-off and leaves, internal mobility

Ensure accurate and timely data management across all People tools and systems

Manage end-to-end payroll processing with external vendors, ensuring accuracy, timeliness and adherence to local regulations

Own and continuously improve regional documentation and internal comms on people processes, policies, and FAQs

Serve as the primary regional point of contact for employee inquiries related to policies, benefits and payroll

Partner with Legal and Finance to ensure compliance with labor regulations and internal policies across all jurisdictions

Own or support people systems rollouts and process automation initiatives

Support ad hoc projects and related tasks as needed

Own and update regional HR policies and employee handbooks

Ensure local employment compliance through documentation, audit readiness, and vendor collaboration

Respond to audits or regulatory requests in collaboration with internal teams

Act as the first point of contact for managers in North America on people-related topics

Guide managers through routine situations such as contract changes, performance topics, exits, leaves and employee changes

Help managers apply policies and processes correctly and consistently

Identify and escalate trends in feedback, engagement, or experience that need cross-functional alignment or solutions

Qualification

HR OperationsPayroll ManagementNorth American Employment RegulationsPeople SystemsBenefits AdministrationMicrosoft ToolsAnalytical SkillsCompliance KnowledgeCyber Security ExperienceCommunication Skills

Required

5+ years of experience in HR Operations (including experience managing payroll across multiple States and benefits administration), ideally within global tech environments

Good knowledge of North American employment regulations

Strong understanding of people systems, policy, compliance, and performance frameworks

Proficiency with Microsoft tools

Comfortable working directly with managers and guiding them through people topics

Combines analytical rigor and accuracy in payroll and compliance with strategic insight and a confident communicator who advises, coaches, and influences stakeholders across levels

Able to manage complexity, ambiguity, and scale with grace and structure

Comfortable working async, across time zones, and with minimal oversight