RMR Solutions LLC · 3 hours ago
Customer Service Representative
Howell, MI
Full-time
Onsite
Entry, Mid Level
2+ years expRMR Solutions, LLC is a leading producer and distributor of cleaning, disinfectant, and mold removal products. The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and ensuring full customer satisfaction.
Clean EnergyCustomer ServiceFacilities Support ServicesHome ImprovementManufacturing
Hiring Manager
Amanda Young
Responsibilities
Providing exceptional customer service by answering inquiries
Offering solutions
Providing explanations to RMR’s current and potential customers
Providing a lasting first impression by ensuring full customer satisfaction
Providing information about products or services
Taking orders
Processing returns and refunds
Qualification
Required
Exceptional customer service skills
Ability to answer inquiries and offer solutions
Ability to provide explanations to customers
Ability to ensure full customer satisfaction
Ability to provide information about products or services
Ability to take orders and process returns and refunds
Preferred
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and strong self-motivation
Knowledge in shipping and warehousing
Benefits
Comprehensive benefit and retirement package
Company
RMR Solutions LLC
RMR Solutions was founded by a team of experts in mold remediation and cleaning who saw the need for effective and accessible solutions for both homeowners and contractors.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase