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MCM WORLDWIDE · 3 days ago

Client Advisor Keyholder

Santa Clara, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

MCM Worldwide is a luxury lifestyle goods and fashion house, and they are seeking a Keyholder to join their retail leadership team. The Keyholder will be responsible for providing exceptional customer service, managing daily store operations, and fostering customer relationships to drive sales and repeat business.

Consumer GoodsJewelry

Responsibilities

Support store manager with management and coordination of the daily operations of the store

Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed

Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures

Engaged in promoting and selling products to ensure customer satisfaction

Qualification

Luxury retail experienceCustomer service skillsPOS systemsInterpersonal skillsCommunication skillsComputer proficiencyTeam leadershipAdaptabilityNegotiation skills

Required

Must possess a minimum of 2 years luxury retail experience in a similar role

Demonstrates an inspirational attitude that contributes to a positive team environment

Ability to build and maintain effective working relationships with team members along with a willingness to set and maintain high standards of performance

Ability to learn and adapt quickly in a fast-paced environment

Strong interpersonal and communication skills

Ability to operate independently and with discretion, and work effectively under pressure

Excellent Skills in operating personal computers, POS systems, and various software packages including MS office

Ability to influence and negotiate

Company

MCM WORLDWIDE

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques.

Founded in 1976

Munich, Bayern, DEU

1001-5000 employees