Director Legal Support Services jobs in United States
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Glenmont Group Inc. · 3 days ago

Director Legal Support Services

Glenmont Group Inc. is a leading law firm seeking a dynamic Director of Legal Support Services to enhance administrative operations and client satisfaction. The role involves overseeing legal support teams, implementing strategies for workflow efficiency, and driving operational excellence across multiple offices.

Recruiting

Responsibilities

Oversee and inspire Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams across multiple offices
Develop and implement strategies to improve workflow efficiency, service quality, and client experience
Leverage legal technology platforms such as document management systems, docketing tools, and workflow automations
Collaborate closely with firm leadership to align support services with overall business objectives
Lead large, diverse teams while managing change and implementing process improvement
Foster a culture of continuous development, talent retention, and high standards of client service
Drive firm-wide initiatives focused on operational excellence and support scalability

Qualification

Legal support servicesLegal technology platformsTeam managementProcess improvementClient service standardsStrategic planningAdvanced degreeInterpersonal skillsCommunication skillsLeadership skills

Required

Over 10 years of experience in legal support services or law firm operations, with 5+ years in supervisory role
Proven success managing large teams and implementing process improvements
Strong understanding of legal practice areas and client service standards
Excellent interpersonal, communication, and leadership skills
Proficiency with legal technology platforms such as CompuLaw, BigHand, and workflow tools

Preferred

MBA, or advanced degree in Legal Administration is preferred
Experience managing multiple departments across various locations
Background in strategic planning and implementing technology-rich solutions

Benefits

Comprehensive benefits
Bonus

Company

Glenmont Group Inc.

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Glenmont Group, Inc.

Funding

Current Stage
Early Stage

Leadership Team

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Michael Potters
CEO/Managing Partner
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Marc Fink, Esq.
Managing Director of Partner and Associate Placements/Legal Recruiting
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Company data provided by crunchbase