Glenmont Group Inc. · 3 days ago
Director Legal Support Services
Glenmont Group Inc. is a leading law firm seeking a dynamic Director of Legal Support Services to enhance administrative operations and client satisfaction. The role involves overseeing legal support teams, implementing strategies for workflow efficiency, and driving operational excellence across multiple offices.
Recruiting
Responsibilities
Oversee and inspire Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams across multiple offices
Develop and implement strategies to improve workflow efficiency, service quality, and client experience
Leverage legal technology platforms such as document management systems, docketing tools, and workflow automations
Collaborate closely with firm leadership to align support services with overall business objectives
Lead large, diverse teams while managing change and implementing process improvement
Foster a culture of continuous development, talent retention, and high standards of client service
Drive firm-wide initiatives focused on operational excellence and support scalability
Qualification
Required
Over 10 years of experience in legal support services or law firm operations, with 5+ years in supervisory role
Proven success managing large teams and implementing process improvements
Strong understanding of legal practice areas and client service standards
Excellent interpersonal, communication, and leadership skills
Proficiency with legal technology platforms such as CompuLaw, BigHand, and workflow tools
Preferred
MBA, or advanced degree in Legal Administration is preferred
Experience managing multiple departments across various locations
Background in strategic planning and implementing technology-rich solutions
Benefits
Comprehensive benefits
Bonus
Company
Glenmont Group Inc.
Glenmont Group, Inc.
Funding
Current Stage
Early StageLeadership Team
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