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Advocate Aurora Health · 3 weeks ago

Epic Applications Analyst Sr- Cupid

United States

Full-time

Remote

Senior Level

$46.55/hr - $69.85/hr

5+ years exp

Advocate Health is the third-largest nonprofit integrated health system in the United States, providing care under various names across multiple states. They are seeking a Senior Epic Applications Analyst to design and develop solutions for complex business needs, assist with project planning, and act as a liaison between clinical service lines and IT to ensure effective technical solutions.

Health Care

No H1B

U.S. Citizen Only

Responsibilities

Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff

Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable.

Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict.

Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary.

Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality.

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions

Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data

Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies

Prepares project plans, which include definition, scope, resources and schedules; prepares a detailed project timeline and budget estimate and completes programs and projects within established budget and deadlines

Coordinates of all aspects of assigned system development, implementation, operation and maintenance; including application design, development, testing and documentation, development tools, network and operating system maintenance and system performance monitoring. Works to assure maximum system availability and data integrity. Coordinates the development of reports, queries, forms and screens to meet process and information needs of users

Qualification

EPIC CertificationSystems AnalysisProject ManagementTechnical Problem SolvingBusiness Process MappingUser Requirements SpecificationAnalytical SkillsCommunication SkillsOrganizational Skills

Required

Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field

Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation

Proficient in using EPIC and other applications, operating systems and databases to include the hardware, platform, connectivity, and interface design

Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures

Strong project management skills with ability to use project management software

Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members

Organizational and analytical skills. Strong ability for technical problem solving, logical and organized thinking. Strong problem and issue resolution skills

Strong written and oral communication skills. Ability to effectively handle customer contacts. Ability to work closely with health care application users, vendors, and technical professionals

Proficient in translating user requirements into system specifications. Understanding of change management practices and procedures

Demonstrated understanding of technical components and how they relate to applications