Spencer Savings Bank · 1 month ago
PT Financial Center Service Representative
Spencer Savings Bank is seeking a PT Financial Center Service Representative who will be responsible for processing various financial transactions and providing exceptional customer service. This role involves managing a cash drawer, preparing daily paperwork, and engaging with clients to identify their needs.
Banking
Responsibilities
Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks
Responsible for providing a consistent extraordinary client experience by executing on Spencer’s customer service behaviors
Researches and resolves all transaction errors that occur and engages management support when needed
Executes the internal sales process by engaging the customer in conversation during the customer transaction to identify needs and refers them to the platform
Operates within the confines of the bank’s compliance and operational policy and procedures
Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner
Assists Assistant Financial Center Manager with end-of-day branch proof tasks including ATM and Vault
Participates in internal and external branch events as well as local community events
Must be able to work a flexible hourly schedule as requested
May be asked to travel & work at other branches in the network
Presents a professional image
Provides access to safe deposit boxes
Opens and/or closes branch with management
Perform other duties as required
Qualification
Required
High school diploma or GED
Preferred
6 months - 2 years in a retail sales/service environment preferred
Benefits
Vacation
Short Term Disability
Life Insurance
401k Savings Plan
Employee Assistance Program
Free Employee Checking Account
Company
Spencer Savings Bank
Spencer Savings Bank is a leading New Jersey-based community bank headquartered in Elmwood Park, N.J.