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USAJOBS · 4 weeks ago

LEAD EMERGENCY RESPONSE DISPATCHER

Sigonella Sicily, Italy, USA

Full-time

Onsite

Mid, Senior Level

$47K/yr - $61K/yr

1+ years exp

USAJOBS is seeking a Lead Emergency Response Dispatcher to serve in the Emergency Management Department of NAS SIGONELLA. The role involves overseeing dispatch operations, handling emergency requests, and coordinating responses with various agencies to ensure efficient emergency management.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

You will be responsible for work assignments of the other dispatchers, and that they are carried out effectively and efficiently in accordance with applicable laws, regulation, policies and procedures

You will receive emergency and non-emergency requests by telephone, mobile radio calls, mobile data computers or automatic alarms throughout the Navy Installation

You will obtain essential information from the computer aided dispatch system or caller and dispatch the correct emergency response units

You will communicate, via radio, with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander

You will coordinate with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols

You will operate a variety of communications equipment such as Computer Aided Dispatch (CAD), emergency radios, Enhanced-911 (E-911), Enterprise Land Mobile Radio (ELMR), Telecommunication Devices for the Deaf (TDD), and computers

You will receive, analyze and disseminate information for many purposes including, but not limited to calls of distress, requests for non-emergency medical assistance, information inquiries, official notifications, and administrative communications

You will provide post-dispatch and pre-arrival instructions and maintain knowledge of all response resources available

Qualification

Dispatch operationsEmergency response coordinationComputer Aided Dispatch (CAD)Emergency Medical DispatchTelecommunication Devices for the Deaf (TDD)Stress managementRecord keepingCommunication skills

Required

Must be a US Citizen

Must be determined suitable for federal employment

Must participate in the direct deposit pay program

New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check

Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level

This is an overseas position. You will be subject to and must be able to satisfy the overseas requirements

This position may require travel to places within and outside the contiguous United States

If eligible for permanent change of station, the appointee will be required to sign a transportation agreement

Must be able to obtain and maintain a U.S. Passport

May be required to obtain a VISA dependent on the overseas country's laws/regulations

You will be required to sign the Statement of Understanding for Overseas Employment

Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326

Males born after 12-31-59 must be registered for Selective Service

You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty

This position is considered Mission Essential

You are required to be certified as a Telecommunicator I and II, level II operator and certificate in Criteria Based Dispatch

You are required to have successfully completed Emergency Medical Dispatch Trainer course and all other training as assigned

You are required to successfully complete the LDC Training Program to include classroom and On-The-Job Training (OJT)

During emergencies, employees may be required to work long periods without breaks

Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector

Specialized experience must demonstrate the following: Applying knowledge of dispatch operations and databases to support response to law enforcement, fire, medical, hazmat, and chemical, biological, nuclear, and explosive emergencies

Interpreting emergency regulations, policies, directives, and techniques to provide personnel with necessary dispatching skills and training

Obtaining accurate and detailed information during stressful situations to determine required emergency resources necessary

Recording pertinent dispatch-related data, events, and logs using necessary computer and office equipment

You must be able to type quickly and efficiently utilizing a standard computer keyboard

You must be able to read information on computer screens

You must have color vision adequate to distinguish between green, red and yellow lights on alarm and equipment control panels and to read from multi-colored computer screen

You must be able to write and speak English clearly and distinctly so that they are easily understood over the telephone and radio and documentation is easily readable

You must be able to clearly hear conversations over the phone, and radio, regardless of the age or sex of the caller and to distinguish between different audible alarm tones used in dispatch