Confluent · 1 day ago
LMS & Enablement Platform Administrator
California, United States
Full-time
Onsite
Mid, Senior Level
$110K/yr - $135K/yr
4+ years expConfluent is a company focused on transforming data movement through their innovative platform. The LMS & Enablement Platform Administrator will manage the day-to-day operations and strategic adoption of the Docebo and Highspot platforms, ensuring a seamless user experience and maximizing platform utilization for sales teams.
AnalyticsCloud Data ServicesEnterprise SoftwareOpen Source
Responsibilities
Serve as the primary in-house administrator for Docebo and Highspot. Manage global settings, user permissions, advanced configuration, and navigation to ensure system stability
Manage user provisioning and access rights specifically for Revenue roles (AEs, SEs, CSMs), ensuring the right field teams see the right content at the right time
Actively manage the lifecycle of content. Work with stakeholders to archive outdated training and sales assets, and enforce tagging governance to ensure searchability
Manage the day-to-day relationship with platform vendors (Docebo, Highspot) to stay abreast of upcoming features, manage support tickets, and advocate for our needs
Proactively identify underutilized platform features (e.g., Docebo Discover, Highspot Pitch/Digital Rooms) and implement use cases to drive value for the field
Configure platform interfaces (widgets, pages, layouts) to reduce friction. Your goal is to make learning and finding content as easy as possible for busy sales professionals
Support Enablement Leads in executing major initiatives (e.g., Sales Kick-Off, Onboarding Bootcamps, Product Launches) by structuring learning plans and content spots effectively within the tools
Manage the API connections and integration points between the Enablement platforms and Salesforce (SFDC). Ensure that training data and content usage writes back to SFDC correctly for reporting
Provide high-quality Tier 2/3 support to internal users, troubleshooting issues related to course access, SCORM playback, mobile app usage, and Highspot tracking
Create and maintain dashboards to monitor platform health, engagement metrics, and content performance. Use this data to recommend improvements to Enablement leadership
Qualification
Required
4+ years of hands-on experience as a System Administrator
Specific, deep experience with Docebo and Highspot is required
Strong understanding of how Enablement tools integrate with Salesforce (SFDC)
You should understand SFDC Roles/Profiles and how they impact user provisioning and reporting
Experience supporting a global Sales or Technical Revenue organization
Ability to recognize and resolve issues related to course design configuration, SCORM wrappers, and platform infrastructure
Comfortable and energized working in a fast-paced environment with demonstrated ability to manage competing priorities
Skilled at communicating technical information in terms understandable to non-technical stakeholders
Work effectively both independently and as a collaborative member of the Enablement Team, building consensus with Regional Leads and stakeholders
Ability to evaluate training options, analyze post-course surveys, and use platform data to drive continuous improvement
Company
Confluent
Confluent offers a streaming platform based on Apache Kafka that enables companies to easily access data as real-time streams.
1001-5000 employees
H1B Sponsorship
Confluent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (142)
2024 (107)
2023 (91)
2022 (155)
2021 (119)
2020 (50)
Funding
Current Stage
Public CompanyTotal Funding
$459.6MKey Investors
CoatueSequoia CapitalIndex Ventures
2025-12-08Acquired
2021-06-24IPO
2021-06-10Secondary Market
Leadership Team
Jun Rao
Co-founder
Chad Verbowski
CTO
Recent News
2026-01-08
Company data provided by crunchbase