Advanced Intelligence Engineering · 1 month ago
Systems Engineer - MSP
Advanced Intelligence Engineering is a Managed IT Services Provider in Wheaton, IL, providing cutting edge technology support and solutions. The Systems Engineer designs, recommends, and delivers exceptional IT solutions projects to managed clients.
ConsultingInformation TechnologySoftware
Responsibilities
Design and deploy servers in on-premises and cloud environments, using VMWare, Microsoft Server 2016/2019/2022/2025, and Microsoft Azure
Implement and maintain local area networks, including switching, routing, firewalls, and configuration of remote access and site-to-site VPNs
Document new client networks as a part of the onboarding process
Provide professional and responsive client communication and coordination throughout project engagements
Serve as top tier of escalation for complex desktop, server and network issues
Develop and execute test plans to check infrastructure and system performance
Develop best practices standards for client systems
Work with Service Delivery Manager to recommend technical direction for managed IT services offerings
Work with sales team to scope and present projects and network assessments for both new sales and existing clients
Work with other professional services team members to review and continuously improve standard operating procedures and best-practice workflows
Provide technology leadership and mentoring to technical staff
Qualification
Required
Minimum 5+ years' experience in IT systems engineering, with strong preference having worked at least 2 years at an MSP
Strong written and verbal communication skills, ability to explain complex technical issues simply
Strong troubleshooting and critical thinking skills, ability to take ownership of problems
Strong attention to detail and planning capabilities
Ability to uphold AIE's core values: Achieving the Un-thinkable, Pursue Relationship Building, Reliably Reliable, Integrity When No one Sees
Preferred
Possess one or more of the following certifications: Microsoft Certified Azure Fundamentals, MS Certified Security/Compliance/Identity Fundamentals, VMWare Certified Professional
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Paid time off
Training & development
Company
Advanced Intelligence Engineering
Advanced Intelligence Engineering provides information technology solutions to SMBs and enterprises.
Funding
Current Stage
Early StageCompany data provided by crunchbase