Autonomous Solutions, Inc. (ASI) · 1 month ago
Technical Trainer/Writer (III)
Logan,UT,US
Full-time
Hybrid
Senior Level
7+ years expAutonomous Solutions, Inc. (ASI) is a global leader in vehicle automation solutions, dedicated to innovation and excellence. The Technical Trainer/Writer (III) role focuses on delivering training and creating instructional materials to support customer learning and product usage, requiring strong skills in both training and technical writing.
ManufacturingSoftware
Responsibilities
Deliver virtual and in-person training sessions for external customers and internal teams
Provide hands-on instruction in sandbox environments using ASI's automation and robotic technology
Customize training programs for industry-specific use cases and customer workflows
Serve as a technical resource post-training, ensuring customer understanding and successful adoption
Gather customer feedback and collaborate with internal teams to improve training content and delivery methods
Create clear, concise training materials such as quick-start guides, handouts, procedural steps, and scenario-based learning resources
Maintain instructional content within Paylocity's LMS and documentation platforms like Zendesk
Write scripts and outlines for training videos or onboarding workflows
Produce written content that simplifies complex technical concepts for end users
Use structured authoring tools (e.g., Paligo, MadCap Flare) as needed for training-related documentation
Collaborate with engineering, product, and support teams to ensure accuracy and alignment with current product behavior
Manage updates to training materials as product features evolve
Evaluate training and documentation effectiveness through surveys, analytics, and customer feedback
Recommend and implement enhancements to training methodologies
Lead train-the-trainer programs and mentor junior team members
Work cross-functionally to align training content with broader product documentation strategies
Contribute to scalable systems and processes that support global training deployments
Qualification
Required
3+ years of experience in training, technical support, documentation, or a related field
Basic experience with LMS platforms and documentation tools
Ability to write clear instructional content
Strong verbal and written communication skills
5+ years of experience in technical training, customer education, or instructional content development
Experience developing and managing training content using platforms such as Paylocity LMS or Zendesk
Experience writing user-facing guides or procedural documentation
Comfortable independently delivering small-group training sessions
7+ years of experience in training development, delivery, and instructional documentation
Proven ability to customize training for different industries and audiences
Experience producing mid- to high-complexity instructional content that supports training workflows
Strong ability to translate complex technical concepts into clear training materials
Experience assessing training effectiveness and driving improvements
9+ years of experience leading technical training programs and documentation initiatives
Background in learning strategy, scalability, and continuous improvement
Experience mentoring trainers and writers
Ability to align training content strategy with product evolution and company-wide initiatives
Benefits
401k with employer match
Generous HSA contribution
Employee Stock Ownership Plan
PTO, Paid Holidays, and Flextime
ASI covers 90% of employee medical plan costs
Company
Autonomous Solutions, Inc. (ASI)
Autonomous Solutions, Inc. (ASI), worldwide leader of industrial vehicle automation, developed Mobius® autonomous fleet management system.
201-500 employees
H1B Sponsorship
Autonomous Solutions, Inc. (ASI) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
U.S. Army Combat Capabilities Development Command Ground Vehicles Systems Center
2020-08-19Grant
Leadership Team
Mel Torrie
President/CEO
Recent News
Company data provided by crunchbase