Harris Teeter · 1 month ago
Full Time Beer & Wine Clerk
ARLINGTON, VIRGINIA, STORE 486 - ARLINGTON-GLEBE
Full-time
Onsite
New Grad, Entry Level
$15.10/hr - $21.50/hr
0+ years expHarris Teeter is a retail company that values customer service and satisfaction. The Beer & Wine Clerk is responsible for assisting customers in selecting and purchasing beer and wine, maintaining inventory levels, and ensuring compliance with health and safety standards.
E-CommerceFood and BeverageGroceryPharmaceutical
Responsibilities
Take Excellent Care Of Our Customers by satisfying each customer's needs and exceeding their expectations
Assist customers in the selection and purchase of beer and wine
Stocking products according to Beer/Wine Standards, cleaning work areas, providing customer service, and unloading stock
Initiate interaction with customers on the sales floor
Ask the customers questions regarding their shopping needs
Provide customers information needed to meet their taste and meal requirements
Follow through on customer requests
Demonstrate the highest level of customer service
Make eye contact with and smile at every customer
Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for
Reflect an appropriate business image to customers and visitors
Be reliable and punctual by reporting for work on time and as scheduled
Demonstrate quality workmanship by efficiently cutting and processing the complete variety of beer/wine according to standards
Operate cash register and provide customer service in an accurate and efficient manner
Identify various types of produce and operate register scales (if applicable)
Perform register maintenance duties
Maintain security and good cash control
Monitor customer service area security
Work backstock on a regular basis
Ensure that backstock is in designated area, is organized, and that quantities are within designated inventory levels
Process close-dated and damaged product according to standards
Maintain overall department conditions to meet Harris Teeter / Wine Cellars Standards
Ensure that the Wine/Beer department's inventory levels support the customers' requests for all ad and standard products
Ensure the accuracy of the inventory and price change processes
Correctly conduct period inventories according to standards and established procedures
Execute approved department opening and closing procedures and ensuring that all operational standards are met
Keep your promises to customers and fellow associates
Comply with state and local ABC and tobacco laws and ensure strict enforcement
Bag groceries efficiently following Company procedures
Unload product from truck and place in proper storage area according to Receiving and Rotation standards
Sell only in-date products
Follow Harris Teeter standards regarding product merchandising, rotation, dating, and markdown standards and guidelines
Check in beer & wine vendors according to receiving & Loss Prevention standards
Have a thorough knowledge of and comply with all state and local ABC laws and regulations
Prepare, display, and offer daily samples according to standards
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate
Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements
Follow Harris Teeter sanitation standards and procedures
Clean and sanitize prep room and coolers as appropriate
Keep counters and food contact surfaces clean at all times, refrigerator glass & windows wiped, floors swept and mopped, garbage emptied, displays well merchandised and neat
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products
Perform fixed activities when business is light
Answer telephones by saying "The Cellars [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner
Understand the overall Beer/Wine Department operation
Complete paperwork accurately and maintain proper records
Assist in the inventory and price change processes
Operate baler and compactors
Make bale when appropriate
Pour and give samples of beer and wine
Occasionally attend wine tastings or educational functions offsite
Immediately inform store management of all accidents and/or safety hazards
Record accidents and safety hazards in the designated log
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual
Adapt to various situations and adjust to shifting priorities
Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned
Establish a working and shopping environment of trust, respect, and integrity
Take Excellent Care Of Your Fellow Associates
Comply with Company standards, policies, and procedures
Perform essential job functions throughout scheduled hours
Qualification
Required
Associates must be at least 21 years of age
Exceptional interpersonal skills
Willingness to participate in and successfully complete required training
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos [in English]
Ability to write simple correspondence [in English]
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English
Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge
Ability to perform essential job functions throughout scheduled hours
Demonstrate quality workmanship by efficiently cutting and processing the complete variety of beer/wine according to standards
Be reliable and punctual by reporting for work on time and as scheduled
Keep Our Stores Clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products
Understand the overall Beer/Wine Department operation
Follow all safety regulations and help keep the store free of dangerous situations
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual
Adapt to various situations and adjust to shifting priorities
Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned
Establish a working and shopping environment of trust, respect, and integrity
Comply with Company standards, policies, and procedures
Perform essential job functions throughout scheduled hours
Demonstrate the following competencies: Adaptability, Attendance/Punctuality, Customer Service, Dependability, Diversity, Ethics, Initiative, Innovation, Interpersonal Skills, Judgement, Motivation, Oral Communication, Written Communication, Organizational Support, Planning/Organizing, Problem Solving, Professionalism, Quality, Quantity, Safety and Security, Teamwork, Technical Skills
Company
Harris Teeter
The dedication to our shoppers dates back to 1960 when our company was formed through the merger of two regional grocery stores committed
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-07-09Acquired
Leadership Team
W
William Thomas Harris
founder
W
Willis L. Teeter
Founder
Recent News
2025-11-10
Company data provided by crunchbase