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Granicus · 1 day ago

Coordinator, Communications

United States

Full-time

Remote

Entry Level

$23/hr - $25/hr

1+ years exp

Granicus is a technology company transforming the Govtech industry by connecting governments with their constituents. They are seeking a Communications Coordinator to support the design, development, and delivery of omnichannel campaigns and content for government clients, focusing on improving citizen engagement and customer experience.

Cloud ComputingCollaborationEnterprise SoftwareGovTechSoftwareVideo Streaming

No H1B

U.S. Citizen Only

Responsibilities

Support digital campaign execution for public sector clients. Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites

Draft and send content for clients’ various email, SMS, social media, and web-based campaigns aligned to best practices for each communication channel

Participate in developing, delivering and managing technical solutions to support outreach requirements, aligned with reporting needs

Maintain proactive approaches to executing customer projects, demonstrating initiative, and following best practices

Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform

Qualification

Digital campaign supportContent creationData analysisA/B testingDigital tools proficiencyCustomer serviceWritten communicationVerbal communicationPresentation skillsCollaboration

Required

1+ years of digital campaign support, preferably in a digital/social media company serving government or at a government agency

Solid written, verbal and presentation skills, with a passion for creative campaigns and content, preferably with customer-facing experience

Ability to create content across email, SMS, social and web, guided by best practices for A/B testing, using data to inspire content, and engagement-driving efforts

Understand and use digital tools, technologies, and trends, then leverage those for customer success

Consistently perform against simultaneous projects in a fast-paced environment

Ability to be flexible in a changing work environment and to work well under pressure

Enthusiasm for working with government. Passionate about public service, citizen engagement and all things digital

Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables

Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities

Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration

Due to security requirements, this position is currently open only to U.S. citizens. Additionally, you must have been a resident of the U.S. during at least three (3) of the last five (5) years. Exceptions are possible for applications who worked for the U. S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Such applicants must be able to provide state-side reference coverage. State-side coverage information is required to make a suitability or security determination