Northeast Bank ยท 10 hours ago
Sr. Loan Servicing Associate - Acquisitions Servicing
Lewiston, ME
Full-time
Hybrid
Mid, Senior Level
3+ years expNortheast Bank is a full-service community bank and a national commercial real estate lender. The Senior Loan Servicing Associate is responsible for the detailed review and validation of loan files being acquired by the bank, ensuring all documentation is accurate and complete before entering loans into the servicing system.
BankingFinancial Services
Responsibilities
Assist with coordinating the boarding process for all loans acquired by the National Lending Purchased Loan team, ensuring accuracy and completeness
Responsible for obtaining customer information (CIF) data for new purchased loans
Review and reconcile reports after each boarding process to ensure the accuracy and completeness of the Remote Process Automation
Track and manage missing data or documentation, collaborating with Boston and Lewiston teams as week as previous servicers for timely issue resolution
Act as a backup with the finance area to ensure accurate processing of accounting entries
Responsible for boarding the escrow information including tax, insurance and flood information
Collaborate with the legal team to ensure all the collateral is accurately tracked on the system (UCC, Assignment, Mortgage, etc.)
Generate and dispatch welcome letters to borrowers as part of the loan boarding
Generate and dispatch tax authority letters to Tax Authorities as part of the loan boarding
Act as a back-up for quality control edits for newly purchased loans
Assist with setting up FASB cost and fee structure per the instructions of the Accounting Department
Act as a backup for the processing of non-accrual loans to shadow accounting
Process loan servicing requests promptly and accurately, as they pertain to the purchase loans newly boarded
Identify and select the correct version of documents when multiple versions are received in a loan pool. Actively participate in meetings supporting the execution of the National Lending strategy
Identify inefficiencies in current processes and recommend improvements to enhance efficiency and effectiveness
Collaborate with team members and management to implement approved process enhancements
Regularly review different processes to identify opportunities for optimization and innovation
Act as a flexible resource to assist with any backlogs, training needs, or coverage during employee absences
Successfully pass technical and regulatory examinations as required by the company
Qualification
Required
Strong understanding of loan servicing processes and procedures
Proficiency in reviewing legal paperwork and making adjustments in loan servicing software
Excellent communication skills to effectively train team members and collaborate with trainers
Ability to research and resolve complex discrepancies
Attention to detail and accuracy in data validation and processing
Familiarity with regulatory requirements in loan servicing
Minimum 3-5 years of previous experience in a similar role or in the financial services industry required
Benefits
Competitive compensation and benefits
Generous PTO
Hybrid work environment
Company
Northeast Bank
Northeast Bancorp (NASDAQ: NBN) is the holding company for Northeast Bank, a full-service bank headquartered in Lewiston, Maine.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Wayne
Chief Executive Officer
S
Santino Delmolino
Chief Financial Officer
Recent News
2025-12-18
2025-10-29
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