Women of the Vine & Spirits ยท 1 month ago
Inside Sales Manager (Central Region)
Dallas, TX
Full-time
Onsite
Mid Level
3+ years expWomen of the Vine & Spirits is a part of Southern Glazer's Wine & Spirits, a premier wine and spirits distributor with a strong commitment to its employees and community. The Inside Sales Manager will oversee the daily operations of the inside sales team, ensuring sales goals are met while delivering excellent customer service and fostering a positive work environment.
Food & Beverages
Responsibilities
Oversee day to day sales activities of the inside sales team
Develop and oversee implementations of all policies, guidelines, and procedures that govern the inside sales team, but not limited to, quality control measures, performance criteria, performance metrics, and scripting strategies that increase caller engagement and sales
Deploy and utilize software to ensure adherence to schedules, and develops tactics to address any adherence issues
Build teamwork with direct reports by communicating information, ensuring understanding, involving others in team decisions, and demonstrating/modeling personal commitment to the team; Leads and manage training initiatives by conducting ongoing sales and customer service training programs; remain current on company information to lead the team to improve sales and customer experiences
Develops analysis that provides insight into inside sales operations; Reviews trends and drives change that will improve customer service, more effectively utilize resources and ensure service and sales levels achieved or exceeded
Create and foster a positive work environment conducive to high performing teams; Directs the efforts of the inside sales team by providing day-to-day direction, guidance, coaching and professional development related to performance evaluation and identification of opportunities for improvement; Sets clear performance expectations, coach, develop, and review activity to help the team achieve goals
Achieve sales goals by hiring and training employees and coaching them to develop their selling skills and maintain adequate sales pipelines; Use all available analytical tools and reports to maximize the potential of each inside sales consultant and the team as a whole to serve customers better and to grow sales
Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation
Manage a small book of accounts in ISC role to remain market-facing; Attends industry/supplier conferences to develop industry expertise
Perform other job-related duties as assigned
Qualification
Required
Bachelors degree plus three years of experience; or an equivalent combination of education and experience
Minimum 3 years of sales experience
Must be at least 21 years of age
Benefits
Comprehensive medical and prescription drug coverage
Dental and vision plans
Tax-saving Flexible Spending Accounts
Disability coverage
Life insurance plans
401(k) plan
Tuition assistance
A wellness program
Parental leave
Vacation accrual
Paid sick leave
Company
Women of the Vine & Spirits
Women of the Vine & Spirits is the leading membership organization, worldwide, dedicated to boldly pushing the wine, beer and spirits industry toward a more diverse, equitable and inclusive era that empowers all to succeed.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Deborah Brenner
Founder & CEO
Company data provided by crunchbase