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Busch Vacuum Solutions · 3 weeks ago

Field Service Technician Level 1 - MHV Onsite

Dallas, TX

Full-time

Onsite

Entry Level

1+ years exp

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for various industries. They are seeking a Field Service Technician Level 1 to install, inspect, troubleshoot, and maintain vacuum pumps and equipment at a semiconductor customer facility.

IndustrialMachinery ManufacturingProduct Design

Responsibilities

Perform field service preventive maintenance work and basic-level mechanical field service repair

Perform basic equipment troubleshooting, with assistance, as needed

Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance

Assist with warranty evaluations and submit all warranty-related service reports and documentation, as assigned

Fulfill field service safety requirements including safety training, safety certifications and maintain safety equipment/tooling as instructed

Relay customer issues, problems, and complaints to Service Manager and/or Technical Support Team; expediting critical issues as deemed necessary

Accurate completion of all necessary documentation and reports for assigned field activities, utilizing approved programs and software, within the timeline set forth by management

Communicate equipment status to tool owner or equipment engineer

Assist with on-site equipment startup and pump exchanges, as assigned

Relay any customer request for pricing on parts, service support, or new equipment to service support staff

Maintain good housekeeping of work area

Conduct weekly walk throughs of all assigned pumps and abatement systems to ensure that the equipment is in good working condition

Qualification

Mechanical aptitudeElectrical knowledgeBasic mechanical equipmentComputer skillsOutstanding customer serviceCritical thinkingProblem-solvingTeamworkCommunication skills

Required

Mechanical aptitude: Required

High School Diploma/GED: Required

Certifications & Licenses: Must maintain a valid Driver's license that meets Busch insurance standards

Ability and willingness to pass a 9-panel drug screen, 7-year criminal history check

Must pass respirator fit test (annual retesting required)

Must be willing to maintain facial hair to a minimum for respirator fitment

Must be willing and able to utilize all required PPE

Constant reaching outward, lifting/carrying/pushing pulling up to 10lbs

Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 50lbs

Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 100lbs

All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection