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State Street · 1 month ago

Transfer Agency Shareholder Services Alternatives Team, Vice President

Quincy, MA

Full-time

Onsite

Senior Level, Lead/Staff

$110K/yr - $192K/yr

10+ years exp

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. As a Vice President in the Transfer Agency Alternatives Team, you will manage complex operational areas, lead teams, and develop strategies to enhance client relationships and service delivery. This role requires strong leadership skills and the ability to drive process improvements while ensuring operational excellence.

BankingFinanceFinancial Services

Responsibilities

Direct the management of one or more operational areas with a complex function

Leads and develops teams to achieve the goals of the Transfer Agent and State Street

Fosters successful interaction with client and vendor organizations and other areas of the bank

Assesses staffing needs. Recruits, selects, trains, evaluate and manage teams

Observes and enforces all deadlines and deliverables within area of responsibility and works with multiple internal and external partners to ensure no service interruptions or failures

Develops and implement s process improvements and effectively manages change to ensure departmental and organizational objectives are met

Resolves exceptional problems

Manages direct and indirect budgetary responsibilities effectively

Participates in the development of an effective marketing/service strategy for prospects and existing clients; i.e., presentations, proposals, and contract support

Presents effectively to internal and external parties, including clients

Formulates, recommends and implements departmental goals, policies and budgets

Ensures accurate and timely preparation of financial and management reports

Develops and achieves targets concerning conversion of new business

Manages other projects or tasks as assigned

Develops and maintain strong client relationships

Qualification

Financial services experienceManagement experienceOperational backgroundAnalytical skillsProblem-solving skillsInterpersonal skillsEffective communicationTeamworkTime managementDetail orientedTaking ownership