Medtronic · 9 hours ago
Clinical Consultant II, Enabling Technologies - Dallas / Fort Worth, TX
United States
Full-time
Remote
Entry, Mid Level
$68K/yr - $102K/yr
2+ years expMedtronic is a leader in global healthcare technology, committed to championing healthcare access and equity. The Clinical Consultant II, Enabling Technologies is responsible for providing clinical, technical, and product knowledge support to customers, while also building strong customer relationships and delivering training on Medtronic's NeuroSurgery/Navigation/Robotic Assisted Surgery products.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Coordinate, support, and collaborate with other Enabling Technologies team members for on-site installations with our customers
Represents Medtronic during technology-enabled procedures to provide technical assistance
Maintain system hardware and software to maximize system performance
Installs software and hardware upgrades
Performs system preventative maintenance
Provides telephone clinical support to customers
Uses UNIX/LINUX commands to modify operating files
Fulfills Software and Service Contract obligations
Acts as the primary Medtronic customer liaison for repair and technical support issues
Provides timely information to the district team regarding customer concerns, issues and market opportunities
Provide service to customers per their individual needs
Maintains familiarity with status of calls and issues at customer sites
Reports necessary complaints and partners with Clinical Manager to ensure full resolution
Files weekly site visit and customer contact reports for service improvement purposes
Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures
Provides a clinical resource for surgeons, clinicians and others being trained
Updates customers on tips, shortcuts and suggestions, as appropriate
Participates in in-house sponsored customer training at designated sites for both internal and external partners
Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer)
Continually train members of the Enabling Technologies Clinical Support team to increase their knowledge of the latest technology-enabled procedures
Work and collaborate with Spinal Sales and NeuroSurgery Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures
Attend and participate in sales meetings, training programs, conventions, and trade shows as directed
Submit reports and provide information as directed
Cooperate with all personnel on the execution of Company programs
Supports more complex, new image-guided products and applications to physicians and hospital staff
Works as a team member with the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals
Provide input on new product development based on in-field experience
Responsible for documentation at new or existing installations
Adhere to company policies and conduct all business in an ethical manner
Qualification
Required
High School Diploma or GED with a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience
Associate Degree with a minimum of 4 years of clinical, medical sales or medical imaging/navigation/robotics experience
A Bachelor's degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
Must have a valid driver's license and active vehicle insurance policy
Must reside within the territory and drive to multiple accounts throughout the region
Preferred
RT and/or MRI certification
Prior experience with Image Guided Systems
Prior experience with MRI
Operating room experience
Preference will be given to local qualified candidates and candidates with Medtronic experience
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
10001+ employees
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Geoffrey Martha
CEO
Linnea Burman
SVP & President, Neurovascular
Recent News
Business Standard India
2025-12-29
2025-12-27
2025-12-25
Company data provided by crunchbase