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Origin Bank · 14 hours ago

Banking Center Manager

Southlake, TX

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Origin Bank is a financial institution focused on providing excellent banking services. The Banking Center Manager is responsible for overseeing the daily operations and sales strategy of the banking center, ensuring high-quality customer service and staff development.

BankingFinanceFinancial Services

Growth Opportunities

Responsibilities

Manages a single banking center with deposits between $25 and $75 million

Primary focus of role is on day-to-day operational execution and sales strategy within a small sales force

Occasional contribution to broader planning within area of expertise: 40% strategic, 40% tactical, and 20% transactional

Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center

Develops new outside business; oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center

Ensures quality levels of customer service

Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience

Oversees administration of all personnel issues

Ensures the protection of all bank assets through compliance with operational audit procedures

Formulates annual budget in conjunction with Regional Management; operates within established budget

Develops and manages banking center business plan

Responsible for consultative sales systems, product education, promotions, and merchandising

Focuses on sales activities both inside and outside of the bank. Maintains and develops relationships with existing small business customers. Refers to other lines of business within the bank (ex: insurance, investments, commercial)

Provides leadership, coaching and mentoring to Banking Center staff

Evaluates staff members’ work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance

Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity

Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations

Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth

May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions

Qualification

Bank management experienceSales strategy developmentCustomer service qualityBudget formulationStaff trainingDevelopmentCoachingPerformance evaluationRelationship managementLeadership