Ultimate Staffing ยท 1 month ago
Mortgage Closer
Ultimate Staffing is seeking a Mortgage Closer to support the Closing function within multiple Channels. The role involves preparing closing documents, ensuring timely closings of mortgage loans, and delivering exceptional customer service while engaging with various parties involved in the transactions.
Responsibilities
Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
Be detail oriented while delivering exceptional customer service
Actively engage with various parties to the transaction, including both internal and external resources
Handle routine calls, emails and/or chat responses
Execute daily work queues and escalate as needed
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualification
Required
Associate's degree or equivalent work experience
Mortgage industry experience required
Understanding of investor requirements and regulatory standards
A passion for helping customers achieve their financial and homeownership goals
Be detail oriented while delivering exceptional customer service
Actively engage with various parties to the transaction, including both internal and external resources
Handle routine calls, emails and/or chat responses
Execute daily work queues and escalate as needed
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Preferred
Closing experience preferred