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Caesars Sportsbook & Casino · 3 weeks ago

Sportsbook Ticket Writer - Full Time (Hobey's)

Sparks, NV

Full-time

Onsite

Entry Level

1+ years exp

Caesars Sportsbook & Casino is a leading sports book provider seeking enthusiastic individuals for the role of Sportsbook Ticket Writer. The position involves providing exceptional customer service to patrons, assisting them with sports betting inquiries, and ensuring compliance with company policies and gaming regulations.

AppsCasinoGamblingGaming

Responsibilities

Provide a top tier level of customer service that encourages customers to come back repeatedly

Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board

Become familiar with our betting options and be able to strike up conversations with customers regarding those options

Work to resolve customer disputes/complaints and escalate to direct supervisor when needed

Be a positive team member and work collaboratively with other team members and your leadership team

Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Other duties as assigned

Qualification

Customer serviceCash handlingBasic computer knowledgeCompliance understandingCommunication skills

Required

Flexible availability

Must have basic computer knowledge (Email, MS Excel, internet, etc.)

Must have a minimum of 1 years of cash handling experience in a work setting

21+ years of age or older

Be able to pass a background check

Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary

High level of customer service

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

Must be able to stand for extended periods of time

Must be able to lift, pull or push 25 lbs

Must be able write for extended periods of time

Must be able to twist, bend or reach with no significant boundaries

Preferred

H.S. Diploma, GED, or equivalent preferred

Ability to work a flexible schedule: nights, weekends, and some holidays is preferred

Benefits

Medical, dental, vision, etc.

Company

Caesars Sportsbook & Casino

Behold! Caesars Sportsbook & Casino is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.

Founded in 1934

Las Vegas, Nevada, USA

1001-5000 employees