Receptionist / Donor Entry Specialist jobs in United States
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BioLife Plasma Services ยท 1 day ago

Receptionist / Donor Entry Specialist

BioLife Plasma Services is dedicated to improving the lives of patients with rare diseases. The Receptionist / Donor Entry Specialist will engage with donors, providing exceptional customer service while performing administrative tasks to support plasma center operations.

Health CareMedicalPharmaceutical
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Comp. & Benefits

Responsibilities

You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
You will assist donors with appointments; create or pull donor record files
You will provide customer service to donors (external) and fellow employees (internal)
You will maintain orderly filing system, purging records
You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures

Qualification

Customer serviceAdministrative tasksRecord managementFine motor coordinationDepth perception

Required

High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful

Benefits

Medical, dental, vision insurance
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time
Up to 120 hours of paid vacation

Company

BioLife Plasma Services

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Biolife Plasma Services is a healthcare Pharmaceutical firm that offers life-saving therapeutics that benefit thousands of people every day.

Funding

Current Stage
Late Stage

Leadership Team

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Ashley Slaets
Training and Development Partner
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Cait Reynolds
Human Resources Business Partner
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Company data provided by crunchbase