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The Centers · 2 weeks ago

Vice President People and Culture

Cleveland, OH

Full-time

Hybrid

Director/Executive

10+ years exp

The Centers is a longstanding organization in Greater Cleveland focused on healing, teaching, and inspiring individuals. They are seeking a Vice President of People and Culture to lead a talented team in shaping organizational culture, enhancing employee experiences, and driving strategic people initiatives.

Health CareNon ProfitWellness

Diversity & Inclusion

Responsibilities

Shape and steward a human-centered, purpose-driven culture that prioritizes wellbeing, psychological safety, and innovation

Partner with the COO and executive team to translate organizational objectives into integrated people strategies that advance our mission

Drive organizational transformation, workforce agility, and change management with courage and care

Inspire and develop a high-impact People and Culture team aligned with our mission, vision, and values

Advance leadership pipelines across the organization through succession planning and targeted development

Champion belonging in all people practices, ensuring equity and inclusion are embedded throughout the employee lifecycle

Optimize employee experiences from hire to retire, ensuring engagement, connection to mission, and pathways for growth

Implement employee activation strategies that empower staff voices to influence organizational decisions

Oversee wellbeing programs including EAP, resilience training, and critical incident support

Directly steward labor relations, building collaborative partnerships with bargaining unit representatives

Oversee compensation and benefits programs that ensure equity, competitiveness, and alignment with our values

Integrate AI and technology to strengthen governance, standardize processes, and embed world-class business practices

Champion data-driven decision-making through metrics, dashboards, and accountability frameworks

Qualification

HR leadershipCultural transformationEmployee relationsHealthcare experienceLabor relationsCompensation managementChange managementDiversityInclusionCommunication skillsEmotional intelligence

Required

Bachelor's degree required

10-15 years of progressive HR leadership

At least 5 years in senior executive roles

Direct experience managing employee relations, benefits, compensation, and labor relations

Demonstrated success leading cultural transformation in complex, multi-site organizations

Authentic care for employee wellbeing and growth, balanced with accountability for results

Proven ability to assess, shape, and transform organizational culture while honoring mission

Exceptional ability to lead through ambiguity, foster innovation, and navigate transformation

Understanding of healthcare/social services operations, financial sustainability, and regulatory compliance

Outstanding listening, speaking, and writing skills—transparent, empathetic, and inspiring

High emotional intelligence and capacity for vulnerability

Courage to stand up for what's right, even when unpopular

Data-informed decision-making balanced with human-centered values

Political savvy to navigate complex landscapes while building strategic alliances

Deep commitment to diversity, inclusion, and person-centered, trauma-informed approaches

Preferred

Master's in HR, Organizational Development, or related field

Healthcare, social services, or mission-driven nonprofit experience

Benefits

Mission Impact: Your work directly enables 20,000+ individuals and families to thrive each year

Values-Driven Culture: Join an organization where Brave, Belonging, Purpose, Gratitude & Growth, and We Can & We Will aren't just aspirations—they're how we operate

Leadership Partnership: Work alongside a collaborative executive team committed to excellence and innovation

Growth & Development: We invest in our leaders' continuous learning and wellbeing

Hybrid Flexibility: Professional office environment with hybrid work options

Community Connection: Be part of Greater Cleveland's rich nonprofit ecosystem