University of California, Davis · 3 weeks ago
Client Services Representative (BLANK AST 2)
Davis, CA
Full-time
Onsite
New Grad, Entry Level
$25.45/hr - $36.05/hrThe University of California, Davis is seeking a Client Services Representative to support clinicians and students in the Veterinary Teaching Hospital. This role involves providing medical records support, scheduling appointments, processing payments, and ensuring excellent customer service for clients and referring veterinarians.
Higher Education
Responsibilities
60% - Scheduling / Admissions
30% - Discharge
10% - Training
Qualification
Required
Reception experience to answer phones, take accurate messages and assist clients
Experience with billing, cashiering and client services
Interpersonal communication and customer services skills to clearly and effectively interact with individuals of varying ages, cultural backgrounds, perspectives to secure and/or provide information to clarify situations, resolve problems, make referrals, and interact with the general public in a helpful and positive manner
Preferred
Experience using various programs and software for word processing, spreadsheets, scheduling, entry and retrieval of medical records, and database management programs
Experience working in a veterinary or medical environment including knowledge of procedures affecting services, clients, and confidentiality of records/client information
Knowledge of animal anatomy, and medical terminology to provide general information and make the appropriate referrals, including knowledge base for small animals and large animals
Knowledge of VMTH admissions, records, cashiering policies and procedures affecting services, clients, and confidentiality of records and information
Ability to learn the fundamental VMTH services and standards for admissions, records, billing, disease processes, scientific terms and processes
Benefits
Vacation – earn (3) three weeks per year!
14 paid Holidays annually
Sick Leave – eligible to earn up to 8 hours per month (no maximum)
$650 Continuing Education annual allowance
40 hours Paid CE annually (pro-rated based on appointment %)
Wellness and on-site Employee Assistance Program
High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.
Company
University of California, Davis
UC Davis was founded in 1908 to serve the state of California. We do and we always will.
Founded in 1908
10001+ employees
H1B Sponsorship
University of California, Davis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (224)
2024 (182)
2023 (201)
2022 (157)
2021 (137)
2020 (130)
Funding
Current Stage
Late StageLeadership Team
Sean Quinn
Chief Financial Officer (Athletics)
Alyssa M. Rodriguez, PHR
Human Resources Generalist / Business Partner
Recent News
2023-10-27
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