Xylem · 18 hours ago
Sr. Client Solutions Architect
San Diego, CA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $150K/yr
3+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. The Sr. Client Solutions Architect plays a central role in supporting the growth, technical validation, and successful adoption of Xylem Vue, guiding customers through technical discovery and ensuring alignment between utility needs and digital solutions.
Professional ServicesSporting GoodsTravel
Responsibilities
Participate in customer meetings (virtual or in-person) to provide technical guidance and solution clarity
Deliver tailored technical overviews and demonstrations focused on utility operations, data maturity, and key staff roles
Collaborate with Sales (CSMs) to develop engagement strategies based on utility stakeholder types, departmental functions, and distributor involvement
Lead customer meetings as needed, guiding the opportunity from technical discovery to solution alignment
Assess the utility’s system architecture (SCADA, historian, CMMS, GIS, AMI, IoT, pump monitoring, etc.) and map integration pathways
Translate operational challenges into clear solution architectures, workflows, and value propositions
Support Sales (CSMs) in reviewing distributed RFPs to evaluate alignment, feasibility, and fit with platform capabilities
Assist in the development of RFP responses including technical messaging, pricing inputs, solution diagrams, screenshots, and use case materials
Co-develop and present final selection presentations with Sales (CSMs), demonstrating operational and business value
Build deep knowledge of the platform and explain: What The Solutions Are And How They Create Value
How they are applied in real-world customer deployments
What enhancements are planned on short- and long-term product roadmaps
How the solutions differentiate from competing digital offerings
Translate complex technical concepts into clear, actionable insights for operators, engineers, managers, and executives
Provide feedback to Product and Marketing based on field insights, customer needs, and solution gaps
Act as a liaison between Sales (CSMs), Product, Delivery, and Marketing teams to ensure solution alignment and consistency
Influence messaging, positioning, and roadmap decisions by sharing utility needs and industry trends
Support enablement efforts for internal teams, distributors, and channel partners
Contribute to white papers, webinars, case studies, and conference presentations
Present the evolving digital water story, customer outcomes, and innovative strategies to industry audiences
Support Sales (CSMs) in preparing compelling technical content and thought leadership materials
Qualification
Required
Demonstrated ability to use critical thinking to navigate complex challenges involving both technical systems and social or organizational factors
Bachelor's degree in engineering, environmental science, computer science, or a related field; or equivalent industry experience
3+ years of experience in water/wastewater operations, industrial automation, SCADA, or data analytics
Strong understanding of utility operations, pump systems, treatment processes, instrumentation, and data flows
Experience with technical discovery, solution design, or pre-sales engineering
Ability to communicate clearly with operators, engineers, and utility executives
Preferred
Experience with CMMS, GIS, AMI/AMR, historian platforms, or IoT devices
Experience developing RFP responses and technical proposal content
Familiarity with pump hydraulics, wet well control, collection system modeling, or treatment optimization
Experience working with OEMs, distributors, or integrators in the water sector
Benefits
Medical
Dental
Vision plans
401(k) with company contribution
Paid time off
Paid parental leave
Tuition reimbursement
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
H1B Sponsorship
Xylem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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