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Rollins, Inc. · 3 weeks ago

Remote OCCC Inbound Sales Agent_Seasonal

United States

Full-time

Remote

Entry Level

$50K/yr - $65K/yr

1+ years exp

Rollins, Inc. is a global residential and business service provider, and they are seeking Seasonal Inbound Sales Agents for their remote Orkin Customer Contact Center. The role involves providing world-class customer service and inbound phone sales, while identifying customer needs and offering customized solutions.

CommercialConsumerHome ServicesService Industry

Responsibilities

Answer questions from prospective customers regarding Orkin services

Build rapport and handle objections within a conversational call flow

Close pest control sales via the telephone and schedule the initial service

Manage the customer relationship to ensure best in class service, while also identifying opportunities for cross-selling and up-selling

Use different gamification methods as a tool to measure performance

Qualification

Sales experienceCustomer serviceMicrosoft OfficeBasic computer skillsInterpersonal skillsCommunication skillsTime management

Required

High School/GED

Verification of internet speed

Excellent interpersonal and communication skills

Basic computer skills in various software and web-based applications

Proficient in Microsoft Office

Comfortable working in a high-volume role

Demonstrated ability to prioritize tasks and manage time efficiently

Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise

A workspace with adequate furnishings (e.g., a desk and chair) and lighting

Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem. Speed test must be completed via www.speedtest.net