Schneider Electric · 3 weeks ago
BMS System Support Engineer
United States
Full-time
Remote
Mid Level
3+ years expSchneider Electric is a global leader in energy management and automation. The BMS System Support Engineer role focuses on resolving product issues for field engineers and partners through troubleshooting and testing Schneider Electric equipment in customer environments.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Set up and configuration of Windows workstations/servers
Installing and restoring Building Management Systems
Work with debugging software and analyzing the resulting logs
Using provided tools to decipher error logs to determine root cause of problems, such as Wireshark
Interface with Engineering and Quality Assurance departments
Ability to be a liaise between Engineering to explain the problem and QA for resolution when needed
Troubleshooting and resolving complex system problems
Understanding Control logic utilizing (DI, DO, AI, AO, Relays, NO, NC, Grnd, TX, RX)
The ability to quickly learn new products
Using reference manuals to learn and gain personal knowledge on the various products
Thorough documentation of support case information and resolutions
Capable of working with customers who have varying levels of product knowledge and experience
Excellent phone and personal interaction skills: Ability to relate to the customer on their current issue and converse in a clear and calm demeanor
Qualification
Required
Bachelors degree in electrical engineering in computer science preferred
Must have 3+ years of field experience
Must have Niagara N4/AX Certification
HVAC/BMS Control background
Niagara N4/AX Certification
TAC IA - LON / BacNet
TAC Vista - LON
EcoStruxure Building Operation
Information Technology, TCP/IP networks, servers, domains, firewalls, routing, windows, and mobile Operating systems
Electrical - Low voltage
Preferred
Understanding of Security Technology, Access Control, CCTV, Intrusion Alarm systems, Intercom systems
Understanding of BMS Technology, HVAC topologies, BMS integration, Field devices, control protocols
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.08BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.08B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
2026-01-08
Company data provided by crunchbase