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Reily Foods Company · 4 weeks ago

Quality System Manager

Knoxville, TN

Full-time

Onsite

Senior Level

5+ years exp

Reily Foods Company is a well-established provider of iconic foods and beverages. The Quality Systems Manager is responsible for developing and implementing the Quality Management System, ensuring compliance with industry standards, and leading a high-performing team to achieve quality objectives.

Food and BeverageGroceryManufacturingRetail

Hiring Manager

Grace Landers

Responsibilities

Develop the Quality Management System strategy and the management arrangements for key milestones demonstrating solid progress against plan

Regulate, control and improve the quality of all processes throughout operations and the final product by developing systems to meet specifications, customer requirements and audits

Identify system owners across locations to evaluate, maintain, and improve systems to operational defined quality standards

Manage, coach, and develop a high performing Quality System team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements

Develop training materials and educate System Owners in all aspects of the quality system and application of procedures

Update quality documentation in coordination with feedback from system owners concerns

Develop, implement, and manage key performance indicators (KPIs) scorecards for each system

Set department objectives/KPIs, review and communicate results with all systems owners

Report metrics to leadership, both written reports and presentations, specifying the achievement of targets and identify any correction actions on non-conformities to the systems required

Provide technical expertise to the team on SPC / Lean concepts and strategies to drive system improvements

Help develop and implement statistical process control understanding of measurables while continuously improving cost reduction efforts

As part of the Leadership team, contribute to new business initiatives, share ideas and recommendations to continuously improve the operation and communicate the impact on Quality Management Systems (QMS)

Acts as liaison between plant personnel, corporate functions and customers building solid relationships between these teams

Effectively communicates urgent issues both internal and external to the Director of Quality & Regulatory Compliance and the site leadership team, as needed

Conducts root cause analysis, develops action plans and coordinates with team members, so that these issues are communicated and resolved quickly & effectively

Along with plant management and corporate auditor conduct regular internal and process audits of the QMS

Follows all safety procedures and participates in safety training

Maintains safe and efficient use of equipment, tools, and person

Reports any injury or accident immediately to supervisory and/or any unsafe condition

Supports and complies with GMP’s

Understands and follows emergency action plan

Supports food safety, quality and legality

Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements

Other duties as assigned

Qualification

Quality Management SystemSix Sigma/Lean ManufacturingStatistical toolsTraining program developmentDocument controlLeadership experienceAnalytical skillsMS Office proficiencyFinancial acumenCommunication skillsOrganizational skills

Required

Bachelor's degree in Manufacturing / Engineering or related discipline

A minimum of 5 years of demonstrated leadership and document control experience managing, coaching, motivating and developing a collaborative team

Significant experience in a high-volume manufacturing environment, preferably food manufacturing

Six Sigma/Lean Manufacturing certification, minimum green belt accredited

Strategic, persistent, proactive, collaborative, and goal oriented

Continuous improvement mindset with the ability to proactively lead change within the department and process

Ability to develop and implement training programs

Strong training and facilitation skills with ability to effectively present information in a clear manner, demonstrate procedures and respond to questions

Strong organizational skills with the ability to take on new projects within a fast-paced, time-sensitive environment while managing priorities

Resourceful and effective decision maker with strategic problem solving and strong analytical skills

Strong knowledge of the latest Statistical tools and techniques

Solid communication skills, both written and verbal, with the ability to work effectively with leadership and cross-functionally

Highly proficient in MS Office; must be able to create detailed reports and engaging presentations

Good financial acumen

Willingness and ability to travel up to 40% of the time