Verndale · 1 month ago
Vice President of Delivery
Boston, MA
Full-time
Onsite
Director/Executive
$175K/yr - $225K/yr
10+ years expVerndale is a digital experience agency focused on connecting marketing and technology leaders to enhance consumer journeys. The Vice President of Delivery is responsible for overseeing client delivery functions, developing delivery strategies, and ensuring high-quality outcomes across practices while partnering with executive leadership.
AdvertisingBrand MarketingBusiness IntelligenceCMSCRMDigital MarketingInformation TechnologyMarketingMarketing AutomationTechnical Support
Responsibilities
Develop and own the overarching delivery vision and strategy, aligning it with organizational goals and growth plans
Partner with executive leadership to evolve delivery models that scale across practices and client types
Lead the transformation of the PM discipline into a high-performing delivery function focused on outcomes, not tasks
Lead continuous improvement initiatives that enhance delivery quality, consistency, and efficiency
Design, implement, and maintain a unified delivery framework that integrates all practice areas but allows for process variation by engagement type
Establish governance structures, success metrics, and reporting to measure delivery health across all engagements
Champion delivery best practices and enforce standards for quality, risk management, and client communication standards
Directly oversee delivery leaders within each practice, ensuring consistency in execution
Partner with Practice Leads to align delivery capability and resourcing with practice development roadmaps
Drive collaboration across departments to break down silos and create a cohesive delivery ecosystem
Serve as a senior escalation point for key clients and high-impact projects
Continue leadership of the Project Management Office, evolving it from a function-specific group to an enterprise-level center of excellence
Own the delivery career framework, competency models, and growth paths for PMs and Delivery Leaders
Develop and mentor PMO leadership and delivery managers by building a structured enablement program that raises delivery maturity and develops future leaders
Ensure tools, templates, and methodologies are standardized and adopted consistently across practices
Partner with Finance and Operations to ensure delivery teams meet margin, utilization, and revenue targets
Own delivery performance across the portfolio, including margin, predictability, utilization, and quality
Forecast and manage delivery capacity to meet organizational demand
Support business development through scoping, estimation, and pre-sales engagement when necessary
Build a culture of empowered delivery ownership, accountability, and transparent communication within delivery teams
Coach Delivery Leaders and PMs to elevate leadership behaviors, decision-making and client management
Invest in leadership development and talent growth within PMO and practice delivery leads
Promote collaboration, diversity, and inclusion within all delivery disciplines
Qualification
Required
10–15+ years of experience leading multi-disciplinary digital or professional services delivery organizations
Proven experience managing cross-functional delivery at scale (across multiple practices or geographies)
Deep understanding of program management, delivery methodologies, and client lifecycle management
Exceptional communication, leadership, and change management skills
Demonstrated success in evolving delivery organizations, implementing governance frameworks, and improving delivery performance
Bachelor's degree required
Preferred
MBA or equivalent advanced degree preferred
Benefits
Generous paid company holidays, vacation, and paid sick time to every employee starting on day one
Top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more
Support a healthy work/life balance
Fully remote enabled and embrace the evolving definition of the workplace
Company
Verndale
Verndale is a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the customer journey.
201-500 employees
H1B Sponsorship
Verndale has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-02-04Acquired
Leadership Team
Chris Pisapia
CEO & Co-Founder
Liz Spranzani
Chief Technology Officer, EVP of Technology
Recent News
Company data provided by crunchbase