TTEC · 9 hours ago
Bilingual Customer Service Representative – Cantonese-English - Part Time
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$22.06/hr - $22.06/hrTTEC is a company focused on delivering exceptional customer experiences. They are seeking a Cantonese-English Bilingual Customer Service Representative to assist customers with Clipper card services at the Embarcadero BART station.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system
Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area
Account for cash, commuter checks and credit/debit card payments completed during a shift
Qualification
Required
Bilingual in English and Cantonese
Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station
Basic excel and computer knowledge
Cash handling experience
Handle and deescalate customer service situations
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
Founded in 1982
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
MarketScreener
2025-12-08
Company data provided by crunchbase