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Custom Truck One Source · 22 hours ago

FIELD SERVICE TECHNICIAN III

Cabot, AR

Full-time

Onsite

Mid, Senior Level

5+ years exp

Custom Truck One Source is a leader in specialized truck and heavy equipment solutions. They are seeking an experienced Field Service Technician to perform vehicle troubleshooting, repair, and maintenance on various heavy equipment, ensuring compliance with dealer and factory standards.

ElectronicsLogisticsMachinery ManufacturingManufacturingReal EstateRentalTransportation

Responsibilities

Reports to Service Manager, who will provide brief description of issues and supporting information related to the vehicle

Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize laptop, etc. to be able to access needed information and perform diagnostic tests.)

Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance to Custom Truck One Source standards

Inspects and services vehicles and makes repairs and adjustments both at the service center and in the field

Verify work performed, road test vehicles as necessary

Prepare inspection reports, repair orders (recording service time and parts costs) and time cards completely and accurately

Tag all warranty and core parts for return

Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised

Attends Custom Truck One Source safety training and follows all safety requirements

Attends Custom Truck One Source and factory -sponsored training classes

Keeps work area and service vehicles neat and clean and be able to account for all CTOS tools when in use

Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes

Communicate easily with customers and internal departments to ensure minimal equipment down time

Flexibility to travel beyond the area of coverage, based on business need

Work closely with Service Manager to grow and improve customer satisfaction

Carry company issued cellphone, for on-call purposes

Additional duties or responsibilities as designated by the Service Manager

Qualification

Heavy equipment repairChassis maintenanceDiagnostic testingCDL Class A licenseAutomotive mechanicsProven commitment to safetySelf-directed workCommunication skills

Required

High School Diploma or GED

Five plus years direct experience as a truck or construction machinery mechanic or a combination of education, training and experience that demonstrates a knowledge in chassis, track, digger derrick, crane and high rail equipment repair

Two plus years of related automotive or vocational truck operation and maintenance experience

Ability to travel up to 75% of the time

CDL Class A license or ability to obtain one as a condition of hire