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USAJOBS · 3 weeks ago

Pharmacy Technician- Clinical

Orlando, Florida, USA

Full-time

Onsite

Entry, Mid Level

$66K/yr - $86K/yr

1+ years exp

USAJOBS is seeking a Clinical Pharmacy Technician for the Orlando VA Healthcare System. The role involves providing administrative, clerical, and clinical support to Clinical Pharmacist Practitioners, along with a full range of technical support functions related to Pharmacy clinics.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

The incumbent must be able to communicate orally and in writing in an accurate and concise manner which supports the needs of the service

Assignments consist of evaluation of pharmacy consults to determine appropriate modality and timing of follow up on medication related issues under the guidance of a CPP, compiling and reviewing data for analysis, and directly interfacing with patients and other healthcare providers

The incumbent must have the ability to independently gather, evaluate and analyze patient data

The incumbent will promote harmonious relationships within the work environment supporting the needs of the patient care team and the patient

The Clinical Pharmacy Technician shall provide and support clinical operations of the Pharmacy Service and its CPPs

All assigned clinical activities and functions shall be completed in accordance with approved clinical pharmacy protocols or procedures

Assigned activities include, but not limited to:

Pull data via the electronic health record (EHR) on all new patients who are new to the Clinical Pharmacy section and add to excel sheet to complete medication history

Interviews patients (families/caregivers as appropriate), to develop an accurate list of medications, strengths, and dosages the patient has been taking

Interviews patients for any over the counter medications and/or herbal product

Obtains relevant patient information from patient interviews, assisted living facilities (ALF's), and nursing homes using joint legacy viewer (JLV) with department of defense (DOD) partners

Document adverse reactions and allergies in EHR based upon patient report

Review any patient compliance issues based on the interview and refill history

Document in the EHR. Adheres to medical center policy regarding timely signature of all health record documentation

Add the CPP as an additional cosigner to pertinent notes in the EHR, as directed

Contacts and collaborates with other healthcare providers in the facility as deemed appropriate

Reviews all encounters, consults, unsigned notes, and user alerts daily and notify CPP for completion, if needed. Reports to supervisor as informational

The incumbent will also triage telephone calls from patients, family members, and/or caregivers to address a variety of issues, evaluate the problem, and provide an appropriate solution or refer to the problem expeditiously to the pharmacist when the problem is beyond the technician's level of knowledge or expertise

Review population management dashboards/databases to identify patients requiring intervention and proactively contacts those patients to initiate intervention within the scope/protocol of the clinical pharmacy technician

The clinical pharmacy technician is proficient in obtaining all vital signs and point of care (POC) labs (e.g., glucose, INR) and documenting subsequent values appropriately in the electronic medical chart

The incumbent can take data provided by patients in the form of home logs and compile that data for interpretation by the clinical pharmacy specialist

Additionally, the clinical pharmacy technician is familiar with procedures to upload data from glucometers or other POC machines for review by the CPP

Assists decentralized pharmacists and other members of the interdisciplinary health care team in ensuring safe and effective care transitions and patient satisfaction throughout the discharge process

Educates patients to the use of video conferencing visits, My HealtheVet medication profile view and refill use, secure messaging and other technologies as needed

Maintains national certification with PTCB or ExCPT

The incumbent will assist the clinical pharmacy service in clinic duties as assigned including patient and health care professional contact, data collection and analysis, entry of information into patient databases, chart review and drug information

Other duties, as assigned

Qualification

Certified Pharmacy TechnicianElectronic Health Record (EHR)Patient Data AnalysisPharmacy ProtocolsVital Signs MeasurementCommunication SkillsTeam Collaboration

Required

Must be a U.S. Citizen to apply for this job

All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment

Selective Service Registration is required for males born after 12/31/1959

Must be proficient in written and spoken English

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Complete all application requirements detailed in the 'Required Documents' section of this announcement

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy

English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)

Education or Experience: For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying

Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: PTCB as a CPhT or NHA as a ExCPT

Pharmacy Technician, GS-08: Candidates must possess one year of experience equivalent to the next lower grade level and demonstrate the KSAs below

Knowledge, Skills and Abilities (KSAs): Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy

Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures

Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.