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The Salvation Army Southern California · 2 months ago

Program Aide

Tacoma, WA

Part-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

The Salvation Army Southern California is a branch of the Christian Church focused on spiritual regeneration. They are seeking a Program Aide for their homeless shelter program, responsible for providing assistance to residents, maintaining a safe environment, and supporting clients in crisis situations.

Non-profit Organization Management

Responsibilities

Provide assistance to residents to ensure a safe communal living environment, to include encouraging voluntary compliance with house rules and policies. Client Rights & Responsibilities can be referred to for further detail

Properly document incidents of non-compliance with house rules and policies, as well as any safety concerns. Use the required procedures for reporting process

Maintain linens and hygiene supplies for residents. Launder clothing and bedding as needed when residents move out or have soiled linens, maintaining and recording comfort care items when distributed

Provide supportive care to residents experiencing personal crisis. When indicated by circumstances, make a referral to the resident’s assigned case manager or other appropriate community resources. Incidents involving an on-going threat to the well-being of the resident or to others, shall be communicated to the Director of Social Services. Potentially life-threatening situations should be reported to '911'

Keep facilities clean and organized, including but not limited to, changing light bulbs, vacuuming, cleaning bathrooms, replacing supplies, emptying trash, cleaning and organizing storage areas, dusting, cleaning floors and carpeting, cleaning tables, chairs and other furnishings within your work area on a regular basis, and as indicated by unusual or emergency circumstances. All shifts are expected to do this

Conduct periodic walking inspections of all areas of the facility (inside and outside), for the purpose of identifying and initiating appropriate action (correction, reporting, etc.) of hazards, inappropriate behavior, needed repairs or other notable condition

Respond to emergency situations that may arise, making independent decisions within policy guidelines, as necessary. Provide crisis intervention and institute security procedures should a critical or threatening situation arise. Provide timely and appropriate notification to police, fire, emergency medical and supervisory authorities

Work closely with other staff, case managers, advocates and program directors on all matters related to client plans, goals, objectives, safety, and other issues

Treat all staff members, volunteers, and residents with respect and dignity. Maintain a positive attitude at all times. Communicate professionally and respectfully through all modes of communication to volunteers, employees and residents alike. This includes verbal (in person conversations, over the phone, recorded messages) as well as written (text, emails, social media, and changeovers)

May be asked to maintain statistical records, reports, logs, files and other required documentation

May be asked to provide orientation, support and supervision of volunteers

Participation in weekly staff meetings

Checking work email, keeping updated on changeover reports from colleagues, and filling in a changeover report after every shift

During some shifts, it is possible that the employee will be the only person on duty

Some shifts, especially weekends, require preparing and serving healthy meals for clients

Qualification

Current WA State Food Worker CardData EntryVerbal communicationWritten communicationMulti-taskingSensitivity to missionDetail orientedTeamworkSelf-motivatedConfidentialityWork independentlyWork under pressure