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HM Revenue & Customs · 3 weeks ago

Technical Architect (ServiceNow)

Manchester, NH

Full-time

Onsite

Mid, Senior Level

£46K/yr - £46K/yr

HM Revenue & Customs (HMRC) is focused on delivering customer-focused technology change and ensuring a modern IT estate. The Technical Architect role involves designing technical solutions, understanding HMRC systems, and mentoring colleagues while promoting operational efficiency using the ServiceNow platform.

AssociationFinancial ServicesGovernmentNon Profit

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Working with colleagues to understand and design technical solutions that ensure operational delivery

Understanding CDIO & HMRC systems and the technologies that deliver those systems

Understanding the wider HMRC technology systems and strategies

Playing a leading role on specific technical aspects of the service delivery of CDIO & HMRC systems

Articulating technical viewpoints to technical and non-technical colleagues, senior management and business partners

Championing and mentoring colleagues

Qualification

Technical architecture experienceSolution designSystems integrationPublic cloud technologiesServiceNow KnowledgeAgile methodologiesITILEnterprise architectureCloud architectureContinuous improvementInterpersonal skillsCommunication skillsTeam player

Required

Evidence of technical architecture experience with a strong background in solution design and systems integration

Proven experience of governing high and low-level designs with full lifecycle management

Experience of requirements management and supporting the operations teams with service introduction

Experience in establishing professional relationships and communicating with a range of stakeholders

Demonstrable understanding of Public cloud technologies in large scale organisations

Ability to simplify complex / technical information by using appropriate and accessible language for non-technical audiences

Evidence of strong interpersonal skills and a proven ability to communicate clearly by providing support about architectural topics within a multidisciplinary team

You will need to have or obtain SC (Security Check) Clearance prior to starting the role

You will need to meet the minimum UK residency period as determined by the level of security vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application