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Eurofins · 3 weeks ago

User Acceptance Testing - Technical Writer

West Point, PA, USA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Eurofins Scientific is an international life sciences company providing analytical testing services across multiple industries. The User Acceptance Testing (UAT) Specialist / Technical Writer will focus on ensuring software applications meet laboratory needs while producing clear documentation, collaborating with laboratory personnel and IT to develop test plans and execute test cases.

BiotechnologyGeneticsHealth CareLife SciencePharmaceutical

No H1B

Responsibilities

Collaborate with IT and laboratory scientists, project managers, and stakeholders to understand requirements and define acceptance criteria specific to lab workflows

Develop comprehensive UAT test plans and necessary test cases based on laboratory processes, regulatory requirements, and user stories

Write specific test scripts that evidence the successful performance of the acceptance criteria

Communicating all found bugs and defects in a timely fashion during this initial "smoke testing" process

Execute UAT test cases documenting results and identifying defects or issues related to software functionality. Defects and issues should be at a minimum with adequate hands on drafting time

Self Execute test scripts or Facilitate UAT sessions with lab personnel (as needed) to gather feedback and validate software performance in real-world scenarios

Log and track defects using a defect management tool, ensuring timely resolution and effective communication with development teams

Work closely with software developers to communicate issues and verify fixes, ensuring compliance with laboratory standards

Incorporate fixes into test scripts as needed

Prepare UAT reports summarizing test results, defect status and metrics surrounding the testing process

Maintain clear and organized documentation of test cases, test results, and user feedback, ensuring traceability to laboratory requirements

Create and maintain SOPs, user manuals, technical specifications, and other documentation to support software applications used in laboratory settings

Collaborate with subject matter experts to gather information and ensure accuracy in technical documentation

Review and edit documentation for clarity, consistency, and adherence to company standards

Ensure that all documentation is user-friendly and accessible to laboratory personnel with varying levels of technical expertise

Be capable of training users on new system functionality and providing demonstrations to senior management as needed

Develop training materials and guides to assist laboratory staff in using new systems and features effectively

Conduct training sessions as needed to ensure users understand the software and its functionalities

Qualification

User Acceptance TestingTechnical WritingSoftware TestingTesting ToolsLaboratory Information Management SystemsAnalytical SkillsAgile/Scrum MethodologiesSoftware Development Life CycleCommunication SkillsProblem-Solving Skills