Zurich North America · 18 hours ago
Business Systems Analyst III
Zurich North America is currently hiring a Business Systems Analyst III to support their property business from their Schaumburg, IL headquarters. The role involves providing production support, gathering requirements, leading analysis, and managing project impact while mentoring team members in technology and application delivery.
CommercialFinancial ServicesInsurance
Responsibilities
Provides 2nd level production support for Large Property Underwriting application, assisting users in troubleshooting application issues, identifying training needs and working with development team as needed to resolve issues or create defect logs to resolve in an upcoming release
Coordinates and leads activities with Product Owner/business stakeholders to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication
Leads analysis of requirements to determine the systems’ potential and defines impact to other business units and systems. In addition, provides input to the development effort
Creates process models based on business requirements in order to determine the completeness of the information and process components
Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements
Guides users in building business case; Performs impact analysis; Supports application testing, implementation and training activities throughout the process
Leads individual or sub project tasks affecting single or multiple business and IT departments
Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams
Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met
Performs production deployment checkout testing during release deployment, at minimum quarterly, additional releases as needed
Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams
Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives
Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components
Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation
Mentors team members in technology, architecture and delivery of applications
Qualification
Required
Bachelor's Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR
High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area
Process reengineering; LEAN/Six Sigma experience
Experience with process modeling tools
Insurance application system design/analysis experience
Experience with use case development
Experience with Rapid Application Development (RAD) tools/techniques
Preferred
Strong analytical skills
Good working knowledge of Microsoft Office tools
Solid understanding of and experience with Zurich underwriting applications and Large Property underwriting workflow
Commercial insurance experience (preferred experience with Large Property)
Strong analytical and planning skills
Ability to effectively manage changing priorities
Strong written and verbal communications skills
Experience with change management tools/methodologies
In-depth experience with testing scenarios execution
Certified Business Analyst Professional (CBAP)
Advanced Software Development Life Cycle (SDLC) skills
Consulting experience
Experience in an analytical role on complex enterprise projects
In-depth knowledge of insurance business processes and processing
Benefits
Short-term incentive bonus eligibility set at 15%
Competitive pay
Comprehensive benefits for employees and their families
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
Funding
Current Stage
Late StageRecent News
2026-01-06
2026-01-06
2025-12-25
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