SchoolsFirst Federal Credit Union · 3 hours ago
Senior Systems Engineer
SchoolsFirst Federal Credit Union is seeking a Senior Systems Engineer to join their team. The role involves effective administration, configuration, installation, and troubleshooting of infrastructure systems to ensure optimal performance and availability. Responsibilities include collaborating with various stakeholders, managing vendors, and supporting complex compute and storage infrastructure.
Finance
Responsibilities
Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems is achieved
Perform assigned duties as listed in RACI model(s) and under general direction from manager
Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities
Support SchoolsFirst complex Compute and Storage infrastructure with a focus in one or more key functional areas: Operating Systems, OpenShift Containers, Unix, Linux and Storage
Design, install, and configure systems to support infrastructure and applications
Develop and maintain configuration standards and operating procedures
Coordinate with vendors for technical support and upgrades
Perform intermediate design through independent thinking and application of best practice principles
Troubleshoot complex issues or problems, including escalation internally or to 3rd party vendor support, to drive root cause analysis
Forecast, recommend, and implement capacity planning
Manage vendors and hold them accountable to contractual SLA’s and obligations
Submit and fulfill service requests
Respond to incidents and problems
Provide KPI and metrics for reporting
Perform daily system monitoring, verifying the integrity and availability of network infrastructure
Conduct after-hours maintenance
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
Gather and analyze system log files
Research and recommend innovative and automated approaches for system engineering tasks
Coordinate and collaborate with teammembers and service stakeholders
Provide assistance for support cases escalated by Systems Administrators and Systems Engineers
Perform peer review of submitted changes by Systems Administrators and Systems Engineers
Provide second tier support at engineer level to including investigation and troubleshooting
Monitor ITSM tickets and prioritize appropriately
Design and support disaster recovery and business continuity solutions, failover and testing efforts
This position will be part of a paid on call rotation supporting the production environment 24x7x365
Performs other duties as assigned
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
Qualification
Required
Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required
10+ years of system administration experience required
Expert knowledge with eleven to twelve years of experience with one of more of the following: Credit Union specific applications, General back office applications, Dell Data Protection, Solarwinds, Splunk, AppDynamics or other monitoring tools
Expert knowledge with eleven to twelve years of experience with one of more of the following Operating Systems: Red Hat Linux, IBM AIX, Red Hat OpenShift Container infrastructure, Quay, VMware vCenter and vSphere
Expert knowledge with eleven to twelve years of experience with one of more of the following Compute systems: IBM P Series, HP Non-stop, Cisco UCS B and C Class, Nutanix
Expert knowledge with eleven to twelve years of experience with one of more of the following Storage systems: Dell PowerMax, Pure Storage, NetApp FAS/All-Flash, Cisco MDS SAN
Expert knowledge of operating system scripting and utilities
Expert knowledge of SNMP and log monitoring tools
Expert knowledge of TCP/IP and OSI Model
Expert knowledge of firewalls, routers and switches
Expert knowledge of storage protocols; iSCSI, Fiber Channel and NFS
Expert knowledge of audit and security best practices (NIST, PCI, ISO)
Expert knowledge of Data Center standards including cabling, fire suppression, power and safety
Design, implement and manage SAN infrastructure, configure fibre channel switches, manage storage arrays like PowerMax, Netapp and Pure
Experience with DELL PowerMax including Unisphere for provisioning and management of LUNs
Handle LUN mapping, zoning, and multipathing for AIX applications
Create and Manage SRDF replication sets for critical applications
Solid troubleshooting skills on performance and fabric issues
Proficient with Cisco MDS SAN director class switches, managing zones including VSAN and NPIV configurations
Understanding of storage snapshot backups and ability to create and manage snapshots
Work with storage vendors to upgrade and patch PowerMax and Pure Storage software
Understanding of RedHat's Kubernetes-based platform for container orchestration
Experience with deploying, configuring, managing, and scaling OpenShift clusters
Knowledge and experience with CI/CD pipelines
Monitoring using tools like Prometheus and Grafana for troubleshooting cluster issues
Experience with performing OpenShift cluster rolling upgrades to reduce downtime
Working knowledge of tools like Docker and Podman
Securing clusters with RBAC and OAuth
Ansible Automation Platform
Preferred
Red Hat Certified Administrator preferred
IBM CSE-Virtualization preferred
Experience with Pure storage is a plus
Ransomware experience is a plus
Company
SchoolsFirst Federal Credit Union
Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.
Funding
Current Stage
Late StageRecent News
Cal State Long Beach
2023-12-22
2022-08-19
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