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DH Pace Company, Inc. · 4 weeks ago

Entry Door Service Manager

Atlanta GA

Full-time

Onsite

Entry, Mid Level

3+ years exp

DH Pace Company is a distribution, construction, and service organization that has been in operation for over 95 years. They are seeking an Entry Door Service Manager to oversee the operations of the Entry Door service department, ensuring customer commitments are met effectively and efficiently while managing a team of personnel.

Building MaterialConsulting

Responsibilities

Manage day-to-day operations of the Entry Door service department

Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed

Review workload and manpower to meet customer commitments in a cost-effective manner

Ensure that projects are completed timely, below budget and to the satisfaction of the customer

Review monthly financial/operational reports and work with front-line managers to develop action plans to improve

Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews

Will assist with hiring, training and developing new employees

Other duties as assigned

Qualification

Personnel managementCustomer communicationTechnical applicationsLeadership skillsProject management

Required

Bachelor's degree, highly preferred and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered

Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations

Review customer survey data, respond to customer concerns

Possess an ability for technical applications and mechanical systems

Must possess a Valid Driver's License and good driving record