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Aon · 1 day ago

Enterprise Client Leader

Chicago, IL

Full-time

Onsite

Senior Level, Lead/Staff

$250K/yr - $300K/yr

15+ years exp

Aon is seeking an Enterprise Client Leader who will lead the company's relationship with its most strategic clients across various geographies and solution lines. The role focuses on driving business results, enhancing client engagement, and ensuring the delivery of Aon's services effectively.

ConsultingProfessional ServicesRisk Management

Responsibilities

Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies. Has a detailed understanding of global revenue and leads pipeline and investment globally

Builds, continuously updates, and aligns resources to execute against Client Value Creation Model. Delivers our Global Standards flawlessly, including bringing all key partners at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular presence with all partners in the client’s organization and updated Relationship mapping that is shared with client teams

Influences all levels of Aon to align appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and 90 Day DAU Client Planning sessions

Aon IQ - through formal training and knowledge sharing in addition to participation

In Client Planning across geographies and solution lines, maintains solid understanding of all Aon services and ensures that the client understands the full value delivered. Hold Risk, Health, Talent and Retirement badges

Role models partnership, collaboration, integrity, humility and respect to deliver the best of our firm to our clients

Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members

Communicates effectively and gives/receives feedback to continually elevate the success of the team

Qualification

Industry IQRelationship capitalStrategy alignmentConsulting skillsFinancial savvyBachelor’s degreeEffective communicationTeam managementLeadership qualities

Required

15 years industry, consulting, relevant experience with complex, global client management

Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation

Bachelor's degree or equivalent experience

Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; proven understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources

Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and build results

Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities

Consulting skills: Identifies needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome

Financial savvy: Builds solid understanding of the client's financials and strategy and is adept in discussing this with the client and internal teams

Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization

Team management: Strong influencing skills; ensures progress for all client projects and builds alignment of internal teams on related workstreams. Proficient in RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes