UofL Health · 3 weeks ago
Accounts Receivable Representative II, Nucleus Building
Louisville, KY
Full-time
Onsite
Mid Level
3+ years expUofL Health is a healthcare organization seeking an Accounts Receivable Representative II to support their Central Business Office. The role involves handling financial, clerical, and administrative duties, including researching and resolving claim denials and updating charges as necessary.
Health CareHospitalmHealthPrimary and Urgent CarePsychology
Responsibilities
Monitor and execute work within the Epic Work Queues
Research and resolve claim denials or rejections based on work team assignment
Key claim detail information into various payor websites, upload medical records to various websites to resolve denials
Follow up with correct insurance companies for claims with no response or for claims denied due to incorrect insurance information or denials for authorizations
Update charges and refile electronic or paper claims as needed
Follow up on calls or emails from Patient Financial Specialists, concerning patients requesting advanced assistance with their accounts
Inform management and relevant organizational stakeholders of correspondence and communication problems with service locations
Must have the ability to get along with others in a close office setting
Must have the ability to concentrate for long periods of time
Must be willing to function and cooperate as a member of the team
Maintain compliance with all company policies, procedures and standards of conduct
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Qualification
Required
High school diploma or equivalent
Working knowledge of CPT, HCPCS, and ICD-10 coding
Advanced knowledge of denial types and resolution steps
3 years related experience
Strong computer and keyboarding skills
Strong communication and problem solving skills
Proficient with data entry and multitasking in a Windows environment
Ability to meet productivity and quality standards
Ability to communicate verbally/in writing with professionalism
Strong Computer and keyboarding skills
Ability to read, interpret and/or follow up on an explanation of benefits denial and understand medical terminology
General knowledge of healthcare payors and government agencies
Ability to take direction and work independently
Ability to communicate verbally and in writing with professionalism
Must be able to communicate effectively in both verbal and written formats
Able to critically think through the process of claims
Able to determine next steps for claims resolution
Strong keyboarding with data entry efficiency
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Preferred
Desired experience with Microsoft Office Software
Knowledge of Epic Billing
Company
UofL Health
UofL Health provides urgent and primary care services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
Health Resources and Services Administration
2023-10-09Grant· $16M
Leadership Team
Jason Smith
Chief Executive Officer and Executive Vice President UofL Health
Ken Marshall
Chief Operating Officer
Recent News
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2026-01-23
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2025-11-27
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