Synaptic, Inc. · 1 day ago
Customer Success Associate
Greater Cleveland
Full-time
Onsite
New Grad, Entry LevelSynaptic, Inc. is hiring a Customer Success Associate to support customer experience and retention efforts through in-person interactions. This role focuses on communication, service quality, and ensuring customers clearly understand available products and services.
AdvertisingDigital MarketingEventsTraining
Responsibilities
Engage with customers to ensure a positive, professional experience
Communicate product and service details in a clear, helpful manner
Assist customers with questions, updates, and basic service needs
Support customer satisfaction and retention initiatives
Maintain accurate records of customer interactions
Collaborate with team members to meet daily performance goals
Qualification
Required
Strong communication and interpersonal skills
Customer-focused mindset
Comfortable interacting with customers face-to-face
Reliable transportation to local work locations
Full-time availability
Preferred
Previous customer service or retail experience is a plus (not required)
Benefits
Paid training and onboarding
Ongoing coaching and team support
Clear opportunities for advancement
Consistent full-time schedule
Professional, in-person work environment
Company
Synaptic, Inc.
Synaptic, Inc. is a cohesive live promotions team with expertise in projecting brand messages into the marketplace.
11-50 employees
Funding
Current Stage
Early StageRecent News
2024-12-18
Company data provided by crunchbase