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Convey Health Solutions · 1 day ago

Client Advisory Manager

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $125K/yr

5+ years exp

Convey Health Solutions is focused on delivering strategic solutions and advisory services to clients. The Client Advisory Manager will lead the Client Advisory team, ensuring innovation and quality in client engagements while driving operational excellence within the organization.

Health CareHospitalWellness

Hiring Manager

Alex Vital

Responsibilities

Lead solution, analytics, and strategic delivery to clients across assigned projects, ensuring successful outcomes and client satisfaction

Partner with clients to achieve their strategic goals through the application of Pareto’s analytics solutions and healthcare business expertise

Collaborate with business leaders to identify market challenges and translate them into innovative product or service enhancements

Maintain a deep understanding of industry trends and competitive dynamics to inform new offerings and improvements to existing solutions

Serve as the key business liaison for assigned projects, overseeing all phases including design, initiation, planning, execution, monitoring, and closure

Monitor project progress, ensuring timelines, quality standards, and client expectations are consistently met

Build and sustain strong client relationships, conducting regular check-ins, reviewing project status reports, and identifying potential risks or areas for improvement

Communicate effectively with all project stakeholders, providing oversight, guidance, and issue resolution as needed

Support Business Development and Consulting teams through sales enablement activities, including participation in client meetings and presentations

Maintain industry engagement through professional associations, conferences, and forums to stay informed of emerging trends

Provide strategic market insights to leadership based on client discussions and research, integrating learnings into service line methodologies

Collaborate with Advisory Services leadership to establish goals, track progress, and contribute to the continued growth and success of the service line

Qualification

Healthcare consulting managementClient relationship managementRisk AdjustmentAnalytical mindsetTeam leadershipCustomer service orientationCommunication skillsOrganizational skills

Required

Bachelor's degree in finance, Business, Economics, or a related field; an advanced degree in Business, Information Technology, or Healthcare Administration is preferred

Minimum of 5 years of experience in healthcare consulting management, including at least 3 years leading cross-functional teams

Strong understanding of the healthcare payer landscape, with Risk Adjustment experience highly preferred

Proven experience in client-facing roles, managing relationships, and ensuring high-quality service delivery

Demonstrated ability to operationalize and scale teams effectively

Skilled in influencing, engaging, and motivating both consultants and clients

Strong analytical and solution-oriented mindset, with the ability to anticipate client needs and conceptualize innovative approaches

Excellent organizational skills and attention to detail

Strong documentation and analytical capabilities

Team-oriented with a high degree of professionalism

Exceptional communication skills—both written and verbal

Strong customer service orientation with the ability to build and maintain trusted relationships

Proven track record of taking new products from inception through development to successful commercialization