Oxford Casino Hotel · 15 hours ago
Hotel Front Desk Clerk
Oxford, ME
Full-time
Onsite
Entry Level
1+ years expOxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and has experienced significant growth since its opening in 2012. The Hotel Front Desk Clerk is responsible for answering incoming calls, assisting guests with inquiries, promoting events, and ensuring outstanding customer relations.
LeisureLifestyle
Responsibilities
Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages and relays them to the appropriate parties
Answers guest questions regarding facility and surrounding area
Acts as a sales member for promotion of internal events, dining and packages
Promotes outstanding customer relations
Qualification
Required
High School Diploma or equivalent
Minimum of one (1) year prior experience in guest service capacity
Excellent guest service skills; attentive and detail oriented
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
Effective communication skills with the ability to communicate with both guests and co-workers
Must have basic math skills with the ability to accurately handle cash and process sales transactions
Ability to create a positive and upbeat work environment
Preferred
Prior computer experience with Microsoft office and e-mail
Point of sale system experience preferred
Company
Oxford Casino Hotel
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201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2013-07-17Acquired
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