Patterson Companies, Inc. · 2 hours ago
Customer Service Representative
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelPatterson Companies, Inc. is seeking a Customer Service Representative responsible for assisting internal and external customers with order entry. The role involves processing customer transactions, maintaining records, and providing exceptional customer service and sales support.
Health CareMedical DeviceVeterinary
Responsibilities
Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
Maintain accurate customer and territory records, facility records, and document all customer interaction
Generation of reports
Monitor scheduled shipment dates to ensure timely delivery
Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies
Gain understanding of and adhere to Accounts Receivables policies and practices
Verify price and terms in accordance with standard procedures and customer profitability profiles
Multitask and work within multiple computer systems and communication platforms simultaneously
Maintain a current knowledge of company products, policies and procedures
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion
Communicate any pertinent information received from customers to the outside sales representative or appropriate management
Identify customer requirements and expectations in order to recommend specific products and/or solutions
The Customer Service Representative may perform other duties as assigned
Upgrades telephone orders
Introducing and promoting new products during calls
May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services
Qualification
Required
High School Degree or equivalent
Exceptional customer service and organizational skills
Accuracy and strong attention to detail
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
Preferred
Associate's Degree or equivalent combination of education and experience
Proficiency in SAP or related ERP
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
Founded in 1877
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Mark S. Walchirk
President and CEO
Tony Pellerin
Vice President, Strategy / Corporate Development / M&A
Recent News
GlobeNewswire
2026-01-16
Morningstar.com
2026-01-07
Company data provided by crunchbase