High Touch Talent Solutions LLC · 1 month ago
IT Technician Boston
Boston, Massachusetts, United States
Full-time
Onsite
New Grad, Entry LevelHigh Touch Talent Solutions LLC is seeking an IT Field Technician to join their team providing world-class IT services. The role involves supporting various IT initiatives, troubleshooting server and network issues, and attending to customer support requests.
Staffing & Recruiting
Responsibilities
Attending customer support requests via phone, email or in person
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation
On-site visits to client site as needed
Qualification
Required
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Benefits
Medical/dental/vision insurance
Vacation time
Company
High Touch Talent Solutions LLC
High Touch Talent Solutions is your strategic partner in providing recruitment services for Technology and Executive Search needs.
Founded in 2025Marlboro, NJ, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase