Specialist I - Testing Specialist I (part-time, hourly) - 2 positions to be filled jobs in United States
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LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas · 2 months ago

Specialist I - Testing Specialist I (part-time, hourly) - 2 positions to be filled

LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas is seeking a part-time Testing Specialist to provide essential front-line support to the Testing Center. The role includes proctoring exams, assisting with front-desk operations, and ensuring a welcoming environment for students and faculty.

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Responsibilities

Supports the Testing Center’s mission by proctoring exams in accordance with established policies, ensuring test security, and assisting candidates through the check-in and test-taking process
Monitors test sessions vigilantly to maintain exam integrity, addresses any disruptions professionally, and promptly reports issues to the Coordinator II or Director
Assists with front-desk responsibilities, welcoming candidates, answering phones, and providing information on Testing Center policies and procedures
Responds to basic inquiries, phone and email, in a friendly, helpful manner and refers more complex questions or issues to the Coordinator II or Director
Maintains a positive, customer-focused demeanor to ensure a supportive environment for all who interact with the Testing Center
Aids in coordinating candidate check-ins, appointment scheduling, and daily activity flow within the Center to ensure smooth operations
Assists with daily Center preparations and confirming appointments, providing flexibility and support during peak testing times
Assists in the consistent communication of Testing Center policies and procedures to candidates, faculty, and staff
Follows established guidelines for exam administration and Center operations, ensuring compliance with testing standards
Maintains awareness of any procedural updates and participates in required training to stay informed on Testing Center policies
Assists in maintaining accurate records and contributes to reporting processes as directed by the Coordinator II or Director to support data-driven decision-making
Demonstrates a friendly, professional attitude in all interactions, focused on delivering a positive experience to students, faculty, and community members
Ensures each candidate feels supported and informed, aligning with the Testing Center’s customer-first approach
Performs other related duties as assigned

Qualification

Standardized testing experienceCustomer service skillsOffice software proficiencyBasic troubleshootingAttention to detail

Required

High School graduate or G.E.D. equivalent
Comfortable using standard office software and testing platforms
Ability to quickly adapt to specific Testing Center systems
Capable of basic troubleshooting of testing equipment under supervision
Maintains composure and efficiency in a fast-paced environment
Participates in ongoing training and maintains required certifications for Testing Center operations
Flexibility, attention to detail, and a commitment to customer service

Preferred

Associate degree desirable
Higher-education experience in standardized and academic testing preferred

Company

LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas

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Created by the Texas Legislature in 1989, LEMIT is one of the largest and most sophisticated statewide preparation program for police management in the United States and is nationally recognized for its initiatives to develop the administrative, analytical, and executive skills of current and future law enforcement officials.

Funding

Current Stage
Early Stage
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