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New England College · 1 month ago

Financial Aid Counselor

Henniker, NH

Full-time

Onsite

New Grad, Entry Level

New England College is seeking a Financial Aid Counselor to support the Office of Student Financial Services. The role involves providing information about financial aid and payment options, performing needs analysis, and awarding financial aid according to regulations.

Responsibilities

Responds to daily incoming inquiries, calls and emails; ensures response time is meeting expectations

Researches and responds to concerns expediently

Performs high quality student service in the SFS office and at Campus events including but not limited to orientation, exit counseling and other issues relating to financing higher education

Provides outreach to students to assist with payment options, financial aid applications, and other student account requirements to cover account balances

Maintains a working knowledge of federal financial aid regulations and related office policies and procedures

Perform federal and institutional needs analysis, verify accuracy of information submitted on the FAFSA ; award Title IV and institutional funds to eligible students

Execute return to lender procedures for federal aid recipients who withdraw within a given term

Administer or provide back-up for the work study program