The Knot Worldwide · 1 month ago
Lead Product Manager, Cart, Checkout, and Payments
New York City
Full-time
Hybrid
Senior Level, Lead/Staff
7+ years expThe Knot Worldwide is a company that champions celebration and values authentic connection among its employees. They are seeking a Lead Product Manager to define and own the future of e-commerce, focusing on the cart and payments platform that drives their business. This role involves strategic vision, product performance, and enhancing user experience for a platform that processes millions of transactions.
LifestyleLocal AdvertisingMarketplaceMedia and Entertainment
Responsibilities
Drive outcome-focused execution - what matters most is how the product impacts our customers and our business
Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a seamless, trustworthy, and high-converting funnel for both couples and their guests
Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)
Champion a world-class guest experience, deeply understanding the user psychology of 'gifting' to reduce friction, build trust, and drive measurable improvements
Partner with design and user research to prototype, test, and launch new checkout experiences
Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization
Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions
Own the key business metrics for payments and implement strategies to improve them continuously
Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance
Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions
Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot
Qualification
Required
7+ years in product management, with a track record of driving complex, high-impact initiatives
Deep expertise in e-commerce with a focus on cart, checkout, and payment systems
A well-developed point of view on how to best serve users in cash gifting scenarios
The ability to set strategic direction and help ideate and launch new products and experiences
The ability to refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
A track record of creating quality consumer experiences that solve real user needs and drive business growth
The skills to communicate clearly and collaborate effectively with your partners and executives
Keen aesthetics and empathy, and a user-centered mentality
A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there's such a thing as tech debt
Benefits
Flexible vacation
Generous parental leave
Mental wellbeing
Physical health
Financial planning
Engaging perks and discounts
Company
The Knot Worldwide
The Knot Worldwide helps couples navigate and enjoy life’s biggest moments together.
1001-5000 employees
H1B Sponsorship
The Knot Worldwide has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (4)
2022 (3)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$19.6MKey Investors
QVCHummer Winblad Venture PartnersAOL
2018-01-01Private Equity
2011-06-27IPO
1999-04-15Series C· $15M
Leadership Team
Raina Moskowitz
Chief Executive Officer
Michael Pickrum
Chief Financial Officer
Recent News
2026-01-13
Company data provided by crunchbase