New England College · 1 month ago
Assistant Director of Housing Operations
Henniker, NH
Full-time
Onsite
Lead/Staff, Director/Executive
2+ years expNew England College is seeking an Assistant Director of Housing Operations responsible for the administration of a comprehensive housing program. The role involves overseeing housing operations, managing processes related to housing assignments and billing, and collaborating with various campus partners to enhance the residential experience.
Responsibilities
Communicate, explain, and direct all aspects of housing operations, policies, and procedures including but not limited to housing and meal plan contracts, housing selection, and billing for all academic terms and summer sessions for internal and external constituencies
Develop methods for ongoing communication with parents and residential students
Submit weekly room and board reports, maintain waitlists and other housing-related data
Use the College’s technology including but not limited to Leadsquared, Banner, Argos, Navigate, and NDE lock system, to coordinate a seamless housing experience from student date of inquiry to date of separation from the College
Oversee and direct residence hall opening/closing operations in conjunction with the Area Coordinators, Campus Safety, Facilities, and Information Technology
Serve as a liaison between Residential Life and various campus partners including Admissions, Advising, Wellness, Campus Safety, Facilities, Student Financial Services, and IT/Boldyn
Coordinate the assignments related to approved disability/medical accommodations in partnership with the Office of Disability Services
Oversee the activities related to marketing and promotion of Residential Life and Housing including updating publications and online materials including accurate floor plans
Coordinate with Area Coordinators regarding room/roommate changes and student withdrawal from housing processes
Create departmental requisitions as needed
Work to advance the Office of Residential Life and Housing’s goals through ongoing assessment efforts
Research and implement best housing practices
Qualification
Required
Bachelor's degree in education or business or related field required
Excellent customer service skills via email, phone, and in person
Strong interpersonal relationship skills
Ability to utilize Office 365 products, Banner, Argos reports, Vytal, EMS, Xhibit, and NDE lock system
Strong organizational skills; ability to focus on more than one task at a time
Preferred
Master's degree preferred
2-4 years' experience in a Residential Life Office preferred
Company
New England College
New England College is a private four-year liberal arts college in Henniker.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2M2023-01-17Grant· $2M
Leadership Team
Kimberly Riegel Johnson
Assistant to the Executive Vice President and CFO
Lisa Conn
Director Of Partnerships
Recent News
New England College
2023-02-13
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