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DICK'S Sporting Goods · 1 month ago

Retail Master Club Fitter

Store3105 East Hanover NJ

Full-time

Onsite

Entry, Mid Level

$18.50/hr - $28.25/hr

1+ years exp

DICK'S Sporting Goods is committed to positively changing lives through sports and is seeking a Retail Master Club Fitter to enhance golfer relationships and ensure a positive club fitting experience. This role involves overseeing sales efforts, training club fitters, and driving sales in service-related areas such as club fitting and repairs.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates

Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested

Monitors the sales, customer service and operational efforts of the selling floor

Point of contact for customers and teammates to provide golf services knowledge and communicating the company’s golf services standards

Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising

Manages store services sales by performing customer club fittings and repairs

Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc

Ensure department scheduling, workplace and daily teammate assignments are on task

Help communicate information to department teammates regarding Company initiatives, programs, promotions, services, etc

Assists the store management team with general supervision in the store accordance with Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier

Plans and executes all golf directives

Ensures the store is achieving shrinkage goal by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for

Complies with all federal, state, and local regulations regarding store operations

All other tasks assigned by management